Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Reporting Analyst

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

Work with the Quality Analyst, the Operations Managers, and the agents in training and helping identify areas of upskill based on data, performance metrics,…

Customer Service Associate

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

Drive for communication, calls, chats, and interaction with customers and end users. As a Customer Service Associate, you will assist achieving team goals by…

Fabricator / Welder

Company: Dallas Trailer Repair Co.

Location: Irving, TX

Posted Jul 08, 2025

Potential hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat, and exposure to chemicals,…

Graphic Designer

Company: San Jacinto College

Location: Pasadena, TX

Posted Jul 08, 2025

Bachelor’s degree in graphic design or related field or eight years of graphic design experience in a fast-paced agency or in-house role.

Handrails welder and installer

Company: Viva Railings, LLC

Location: Lewisville, TX

Posted Jul 08, 2025

Current and valid certification a plus. Coordinate with field labor crew for efficient installations. Experience working on construction sites and with power…

Trim & Drill – Composites Technician

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 08, 2025

Trim, cut, and grind composite parts using hand tools, pneumatic tools, and shop equipment. Interpret trim outlines, edge tolerances, and technical drawings to…

Step Deck Driver

Company: Lone Star Transportation

Location: Round Rock, TX

Posted Jul 08, 2025

*Specialized drivers earn up to $150,000 per year*. *Standard OTR drivers earn up to $85,000 per year*. Must have 6+ months flatbed experience.

Welder/Fabricator

Company: Viva Railings, LLC

Location: Lewisville, TX

Posted Jul 08, 2025

Current and valid certification a plus. Coordinate with field labor crew for efficient installations. Experience working on construction sites and with power…

Customer Support Quality Analyst (QA)

Company: Accenture

Location: San Antonio, TX

Posted Jul 08, 2025

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,…

CNC Eastman and Operator – Composites

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 08, 2025

Interpret complex engineering drawings, CAD models (e.g., SolidWorks, Fusion 360), and CAM files (e.g., Mastercam, Fusion, or NX) to produce accurate components…

Ace Handyman Services - Paint Sales and Project Manager

Company: Ace Hardware Home Services

Location: Austin, TX

Posted Jul 08, 2025

Valid driver’s license and reliable transportation. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠ through a wide range of…

Data Analyst IV

Company: Texas Department of Transportation

Location: Austin, TX

Posted Jul 08, 2025

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle. The use of technical tools such as Excel, Access, SQL and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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