Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Carpenter

Company: L. K. Jordan & Associates

Location: San Antonio, TX

Posted Jul 07, 2025

Ability to read and understand blueprints and technical drawings. Skilled with carpentry tools, techniques, and materials. Expected hours: 40 – 50 per week.

RN Home Health Clinical Director

Company: Ethos

Location: Austin, TX

Posted Jul 07, 2025

Plan, develop, and drive strategies for the nursing division, as well as establish standards for measuring quality care and organizational performance.

Journeyman Electrician

Company: HomePro

Location: Carrollton, TX

Posted Jul 07, 2025

Carry current residential wireman or journeyman license. Have your own hand tools and ability to maintain them. 401 (K) matching - $.50 per $1 up to 6%.

Licensed Residential Plumber-Houston, TX

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Jul 07, 2025

Valid driver’s license with a good driving record. Year-round work with strong income potential. 3 years of plumbing experience (residential repair/retrofit).

Security Operations Center Operator (PM - Overnight Shift 6PM - 6AM)

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Preferred but not required to have a Texas non-commissioned guard license. Communicate effectively with employees, guests, and vendors via telephone, email, and…

Part Time Sales Associate

Company: Tomfoolery Toys and Books

Location: Houston, TX

Posted Jul 07, 2025

We provide unexpected customer service and are looking for candidates who can deliver an up and beyond experience for our customers.

Business Systems & Data Visualization Analyst

Company: Atlas Energy Solutions

Location: Austin, TX

Posted Jul 07, 2025

Work with technical and non-technical stakeholders to document system requirements and design efficient, scalable workflows.

Security Operations Center Operator (Overnight Shift 12AM - 12PM)

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 07, 2025

Preferred but not required to have a Texas non-commissioned guard license. Communicate effectively with employees, guests, and vendors via telephone, email, and…

Carpenter/Form Setter

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Jul 07, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. You must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Data Analyst- Travel Demand Modeler

Company: Houston-Galveston Area Council

Location: Houston, TX

Posted Jul 07, 2025

Ü Degree in (urban) planning, transportation engineering or a related field of study. Ü Master’s degree in (urban) planning, transportation engineering or a…

Construction Technician -South (Pipefitters, Welders, Electricians, Carpenters, General Construction)

Company: Climate Pros

Location: Round Rock, TX

Posted Jul 07, 2025

Perform construction-type work such as welding, electrical, carpentry, and pipefitting in their specialized area.

Refrigeration Technician II

Company: Gulf Coast Regional Blood Center

Location: Houston, TX

Posted Jul 07, 2025

Minimum two years in commercial air conditioning/refrigeration repair, as well as some type of electrical/mechanical background, a basic knowledge of painting,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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