Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Enterprise Architect / Solution Executive (Large Deals) - US Remote

Company: NTT DATA

Location: Plano, TX

Posted Jul 06, 2025

Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience).

Social Media Manager, Grooming

Company: Edgewell Personal Care Brands

Location: Dallas, TX

Posted Jul 06, 2025

Own and develop the social media playbook for each brand; create the voice on social channels and help position brands as highly desirable.

Cleaner

Company: ASM Global

Location: Austin, TX

Posted Jul 05, 2025

May work around electrical and mechanical hazards. Maintains supply of cleaning chemicals, tools, and related items. This position is part-time.

Chef de Cuisine for Thai & Japanese Gastronomy

Company: Thai Tapas (Heights)

Location: Houston, TX

Posted Jul 06, 2025

Coordinate with front-of-house to ensure smooth service and exceptional guest experiences. You’ll work closely with the Executive Chef to manage kitchen…

Project Manager - K12 Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 05, 2025

Experience managing K-12 construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-effective…

RN, Registered Nurse - Acute MedSurgical B

Company: Christus Health

Location: San Antonio, TX

Posted Jul 05, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Licensed Residential Service Electrician- WIREMAN/ JOURNEYMAN/ MASTER **ASK ABOUT SIGN ON BONUS**

Company: Milestone Electric, Air & Plumbing

Location: Garland, TX

Posted Jul 05, 2025

Clean driving record and current valid driver’s license. Licensed Electrician will inspect electrical systems, equipment, and components to identify hazards,…

Registered Nurse CVTS

Company: Methodist Hospital Northeast

Location: Live Oak, TX

Posted Jul 05, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Do you want to create your own personal career path in nursing?

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Sandblaster

Company: Apache Fabricators LLC

Location: Houston, TX

Posted Jul 05, 2025

Demonstrated strong mechanical background with an ability to identify root cause analysis of equipment and troubleshoot problems for the maintenance and repair…

Licensed Electrician

Company: Milestone Electric, Air & Plumbing

Location: Fort Worth, TX

Posted Jul 05, 2025

Clean driving record and current valid driver’s license. Licensed Electrician will inspect electrical systems, equipment, and components to identify hazards,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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