Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Bi- Lingual Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 06, 2025

This role focuses on customer service while interacting with location management to respond to high volume customer calls.

K12 Sous Chef! No Nights! No Weekends

Company: Taher, Inc

Location: Austin, TX

Posted Jul 06, 2025

Maintaining a clean, healthy, and safe kitchen environment; establishing monthly food and labor cost goals; conducting cost control analysis.

Senior Graphic Designer

Company: Cushman & Wakefield

Location: Dallas, TX

Posted Jul 07, 2025

Presents design concepts and ideas to internal stakeholders, articulating the rationale behind creative choices.

Structural Welder

Company: Apache Workforce LLC

Location: Houston, TX

Posted Jul 06, 2025

Process inspection, certification, and documentation. Interpretation of mechanical drawings, including the ability to read weld symbols.

Pipe Welder

Company: Apache Workforce LLC

Location: Houston, TX

Posted Jul 06, 2025

Process inspection, certification, and documentation. Interpretation of mechanical drawings, including the ability to read weld symbols.

Licensed Plumber

Company: Genesis Plumbing

Location: San Antonio, TX

Posted Jul 07, 2025

A valid driver's license may be required for travel between job sites. Respond promptly to service calls for plumbing emergencies or repairs.

Retail Sales & Customer Service Representative (Paid Training)

Company: H.A.R.T. XIII INC.

Location: Houston, TX

Posted Jul 06, 2025

_H.A.R.T. XIII INC._ is hiring ambitious individuals with experience or entry-level to join our sales team. Handle customer inquiries and complaints.

Armed Security Guards

Company: Blackstorm Security, LLC

Location: Houston, TX

Posted Jul 07, 2025

Hold a valid Texas DPS license: Compensation:* Competitive — based on license level, experience, and assignment. Monitor access control and visitor entry.

CDL-A Regional Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 07, 2025

Top-of-the-line trucks with automatic transmission pulling 53-ft trailers. Valid CDL-A plus 3+ months of Class A CDL experience required.

Senior National Sales Manager (Fleet Services)

Company: Cox Automotive

Location: San Antonio, TX

Posted Jul 06, 2025

Safe drivers needed; valid driver's license required. The right candidate could also have a different combination, such as a master's degree and six (6) years…

Pizza chef

Company: Joe's Slice of Sicily

Location: Austin, TX

Posted Jul 06, 2025

Train and supervise kitchen staff, providing guidance on cooking techniques and food presentation. Maintain cleanliness and organization within the kitchen,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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