Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Experience Systems Specialist

Company: Whataburger

Location: San Antonio, TX

Posted Jul 03, 2025

Evaluates and approves documentation and system tools to ensure alignment with strategic business objectives and regulatory or operational requirements,…

Machine Operator I

Company: Forum Energy Services, Inc.

Location: Pearland, TX

Posted Jul 03, 2025

Ensure all tools, materials & equipment are stored in designated area. The Machine Operators report to the Production Manager, however for day-to-day guidance…

Part-Time Project Accountant / Bookkeeper - Event Production Company

Company: Mapache Entertainment

Location: Austin, TX

Posted Jul 03, 2025

*Process payroll and contractor payments* through Gusto. Skilled in managing AR/AP and tracking *incoming and outgoing payments*.

Plumbing Foreman

Company: Kimbel Mechanical Systems

Location: Houston, TX

Posted Jul 03, 2025

Read blueprints, take supervisor and/or contractor instruction, and complete quality control sheets. Excellent communication skills to be used when working with…

Studio Sales Manager

Company: beem® Light Sauna Westlake

Location: Austin, TX

Posted Jul 03, 2025

Hire, train, and coach a small team of front desk sales associates (Sales Advisors). Lead, motivate, and develop a team to achieve high performance.

AR Analyst

Company: Home Franchise Concepts

Location: Flower Mound, TX

Posted Jul 03, 2025

Bachelor’s degree in accounting, finance, or a related field preferred; equivalent experience considered. The role requires independent judgment and discretion…

Specialist - Software Engineering

Company: LTIMindtree

Location: Austin, TX

Posted Jul 03, 2025

We are seeking a highly skilled and collaborative Full Stack Engineer with a strong focus on React to help us build intuitive scalable and high performance web…

Program Manager

Company: Booz Allen

Location: San Antonio, TX

Posted Jul 03, 2025

3+ years of experience managing cross-functional teams across geographically distributed or hybrid development environments, including classified or…

NASA Trick Simulation Software Engineer

Company: CACI

Location: Houston, TX

Posted Jul 03, 2025

Provide user support and collaborate with domain specific simulation engineers to develop software simulation models using Trick.

Registered Nurse-Transitional Care Unit- (Days) (Boerne Location)

Company: Morningside Ministries

Location: San Antonio, TX

Posted Jul 03, 2025

Personally receive or place all calls to physician and follow through with physician’s orders timely and accurately. Provide quality nursing care to residents.

Digital Marketing Manager

Company: SWBC

Location: San Antonio, TX

Posted Jul 03, 2025

Work closely with the Social Media Team to ensure cohesiveness across social media activities as they pertain to the digital landscape, including social…

Embedded Systems Software Engineer

Company: Atonometrics

Location: Austin, TX

Posted Jul 03, 2025

Bachelor's degree in a science, technology, engineering, or math field. Design, develop, and test manufacturing test software used to calibrate and test our…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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