Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Partner Success Manager

Company: Sunbit

Location: Houston, TX

Posted Jul 04, 2025

A minimum of 50% - 75% out of state travel. Mastery of Microsoft tools (PowerPoint, Excel, Word). Experience in putting together account-level business plans…

AI Machine Learning Engineer - Onsite

Company: Long View Systems

Location: Dallas, TX

Posted Jul 04, 2025

Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders. Candidates MUST reside in the Dallas, Tx area.

Proposal and Presentation Specialist

Company: Sidley Austin LLP

Location: Houston, TX

Posted Jul 04, 2025

Familiarity with presentation and design tools such as PowerPoint, Canva, Prezi, as well as AI-related tools. File and organize marketing tools and materials.

Area Sales Manager - Premium Beverage Brand - Houston, TX

Company: Greenhouse Agency

Location: Houston, TX

Posted Jul 03, 2025

Utilize Greenhouse CRM tools (Repsly) to record account calls and KPI activity in “real-time.”. Respond to retailer inquiries, develop tailored sales strategies…

Graphic Designer

Company: Milkshake Concepts

Location: Dallas, TX

Posted Jul 04, 2025

Excellent understanding of design principles, typography, color theory, and composition. Strong portfolio demonstrating design skills and creative work.

Senior Project Manager - Heavy Civil

Company: Sinacola

Location: Dallas, TX

Posted Jul 03, 2025

Establish and enforce project management discipline, policies, processes, and tools that enable best-in-class execution. Ability to work with support staff.

Doorman

Company: Goode Company Restaurants

Location: Houston, TX

Posted Jul 03, 2025

The Bar Buena Doorman is the first point of contact for our guests, playing a vital role in setting the tone for a welcoming experience.

GRC Analyst

Company: Associa

Location: Richardson, TX

Posted Jul 04, 2025

Analytics: Experience with data analysis tools (Excel, Power BI, or similar). Implement risk monitoring processes using automated tools and manual assessment…

Staff Accountant

Company: Sinacola

Location: Dallas, TX

Posted Jul 03, 2025

Bachelor’s degree in Accounting or a related field required. Process production and usage data received from batch plant sites and support proper job cost…

Machine Operator

Company: Bakerly Ranch LLC

Location: San Antonio, TX

Posted Jul 04, 2025

Establish and develop strong professional relationships with operators, line conductors, and supervisors. Complete tasks promptly and carefully.

CDL-A Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: San Antonio, TX

Posted Jul 04, 2025

Divers average 1600 miles per week. Sleeper trucks equipped with automatic transmission, pulling 53-ft dry trailers. Paid Time Off and Bonus Incentives.

Marketing Director

Company: Lumeo Marketing

Location: Windcrest, TX

Posted Jul 04, 2025

Lead and mentor a team of marketing professionals in content, design, digital media, SEO, branding, and outreach. Minimum Bachelors degree in related fields.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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