Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Graphic Designer

Company: Zurich Insurance Company Ltd.

Location: Houston, TX

Posted Jul 04, 2025

You’ll develop and prepare presentations for client meetings, events and speaking engagements using Microsoft PowerPoint.

Team Member - Retail Sales Associate - Store 4558: 3305 W Airport Freeway

Company: USR Team Franchise of Pet Supplies Plus

Location: Irving, TX

Posted Jul 04, 2025

Ability to communicate with associates and guests. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS…

Welder - DCOPS (Heavy Equipment Services)

Company: San Antonio Water System

Location: San Antonio, TX

Posted Jul 04, 2025

Three years of shop and industrial field service work in welding, fabrication, fitting and cutting including Gas Metal Arc welding (GMAW), Gas Tungsten Inert…

HVAC Preventative Maintenance Technician

Company: UT Southwestern

Location: Dallas, TX

Posted Jul 04, 2025

UT Southwestern is seeking a skilled and experienced HVAC Preventative Maintenance Technician with a minimum of three (3) years of journeyman-level HVAC work…

Team Member - Retail Sales Associate - Store 7002: 6060 E Mockingbird Ln.

Company: USR Team Franchise of Pet Supplies Plus

Location: Dallas, TX

Posted Jul 04, 2025

Ability to communicate with associates and guests. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS…

Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jul 04, 2025

The Ambulatory Clinical Staff Pharmacist I will review and verify prescription orders accurately and efficiently; provide counseling and education to patients…

Graphic Designer

Company: Bumperactivecom

Location: Austin, TX

Posted Jul 04, 2025

Bachelor's degree or equivalent certification in Graphic Design or related field. Collaborate with the Creative Director, design team lead and fellow designers…

Poison Information Specialist-Associate (Night Shift)

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 04, 2025

Registered nurse, pharmacist, physician, licensed physician's assistant, or previously certified specialist in poison information; or equivalent combination of…

Digital Marketing Manager (Part Time/Hybrid)

Company: Business Network Consulting, Ltd.

Location: Dallas, TX

Posted Jul 04, 2025

Lead inbound marketing efforts including paid and organic search, social media, and technical SEO. Support sales by driving our B2B marketing strategy, sales…

Laborer

Company: Mears Construction

Location: San Antonio, TX

Posted Jul 04, 2025

Utilize hand tools to dig near existing underground utilities,. Paid on-the-job technical and professional growth opportunities.

Welder - DCOPS (Heavy Equipment Services)

Company: San Antonio Water System

Location: Houston, TX

Posted Jul 04, 2025

Three years of shop and industrial field service work in welding, fabrication, fitting and cutting including Gas Metal Arc welding (GMAW), Gas Tungsten Inert…

AI/ML Engineer - Reinforcement Learning (RL)

Company: Cognitive Space

Location: Houston, TX

Posted Jul 04, 2025

Bachelor’s, Master’s degree, or Ph.D. in a relevant field: Statistics, Applied Mathematics, Operations Research, Computational Physics, Computer Science,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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