Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Industrial Maintenance Electrician

Company: Poly-America

Location: Grand Prairie, TX

Posted Jul 02, 2025

Knowledge and practical use of basic electrical tools and meters. Minimum one year of experience in industrial maintenance electrical work in a manufacturing…

Unarmed Security Officer

Company: Metro One Loss Prevention Services Group (Guard Division), Inc.

Location: Austin, TX

Posted Jul 02, 2025

Provide excellent Customer Service by addressing inquiries and assisting visitors. Ensure the security and integrity of the premises, including routine patrols…

Registered Nurse

Company: CommUnityCare Health Centers

Location: Austin, TX

Posted Jul 02, 2025

Familiarity with tools, technology, and systems typically found within most health care environments (i.e. Microsoft Office, EMR systems, etc.) for data entry…

Night Manager- Janitorial

Company: City Wide Facility Solutions

Location: Austin, TX

Posted Jul 02, 2025

A valid driver's license and reliable transportation required. Ensure compliance with client policies & procedures, approved cleaning tools and equipment and…

AI Engineer

Company: SailPoint

Location: Austin, TX

Posted Jul 02, 2025

As an AI Engineer, you will collaborate closely with cross-functional teams to design, develop, and deploy cutting-edge AI solutions with a focus on Generative…

LIMS Software Engineer

Company: Certified Laboratories Inc

Location: San Antonio, TX

Posted Jul 02, 2025

Develop and maintain technical documentation such as design specifications, validation protocols, test cases, and user guides.

RN, Registered Nurse - Surg General CVOR

Company: Christus Health

Location: San Antonio, TX

Posted Jul 02, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Construction Worker

Company: INSTABUILT

Location: Austin, TX

Posted Jul 02, 2025

Operate basic hand tools and power tools under supervision. Basic knowledge of construction methods and tools is preferred but not required.

Technical Cloud Solutions Architect - TCSA 25-21200

Company: NavitsPartners

Location: Austin, TX

Posted Jul 02, 2025

Role Summary: This role is ideal for a hands-on architect who can provide oversight, design input, and technical leadership in cloud migration and application…

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Round Rock, TX

Posted Jul 02, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

Community Coordinator

Company: Lucid Private Offices

Location: Dallas, TX

Posted Jul 02, 2025

Answer and transfer incoming phone calls for clients, ensuring excellent communication and a positive first impression.

HVAC Truck-Based Data Center Mechanic (un)

Company: Johnson Controls

Location: San Antonio, TX

Posted Jul 02, 2025

Journeyman must be skilled craftsmen in their trade, and we prefer a minimum of five (5) years actual, practical working experience in the HVAC plumbing,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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