Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Webber - Carpenter - Heavy Civil

Company: Webber, LLC

Location: San Antonio, TX

Posted Jul 01, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Construction Laborer

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Jul 01, 2025

Maintain clean and organized work areas and tools. Dig, level, and spread dirt or gravel using hand tools. Support various construction tasks and phases.

Security Guard

Company: St. Stephen's Episcopal School

Location: Austin, TX

Posted Jul 01, 2025

Possess or have the ability to complete level II non-commissioned certification and CPR/AED certification; Utilize cell phones, computers, and radios in the…

Treatment Nurse (RN or LVN) – Wound Care & Skin Integrity

Company: Southpark Nursing and Rehab Center

Location: Austin, TX

Posted Jul 01, 2025

Active RN or LVN license in the state of Texas. Working Advantage – a discount marketplace. Graduate of an accredited nursing program (LVN or RN).

Junior Accountant

Company: Industrial Info Resources

Location: Sugar Land, TX

Posted Jul 02, 2025

The Junior Accountant will handle numerical data entry, classification, and record-keeping to maintain accurate financial records.

Project Manager

Company: Hintel USA

Location: Dallas-Fort Worth, TX

Posted Jul 01, 2025

Bachelor's degree in Construction Management, Engineering, Architecture, or related field. Project Management Professional (PMP) certification.

Carpenter

Company: Orion Marine Group

Location: Houston, TX

Posted Jul 01, 2025

Performs other related administrative and technical duties as may be assigned or requested by immediate supervision (such as certification training, safety…

Welder

Company: Schuff Steel Co

Location: Humble, TX

Posted Jul 01, 2025

Working for a world-class leader in building structures and bridges, a Schuff Steel Production Welder brings his/her expertise and knowledge in fabrication to…

Web & Graphic Designer/Front-End Developer

Company: Lockton, Inc.

Location: Dallas, TX

Posted Jul 01, 2025

Solid grasp of UX/UI design principles and responsive design techniques. Develop reusable front-end components (e.g., navigation, forms, tables).

Internet Sales Assistant

Company: Altitude Marketing

Location: Richardson, TX

Posted Jul 02, 2025

Reliable transportation; a valid driver's license is required. You'll play a key role in growing our client's customer base while developing valuable skills in…

Custodian

Company: Oak Farms Dairy

Location: Dallas, TX

Posted Jul 01, 2025

Maintain the location's interior and/or exterior in a clean, sanitary, and safe manner (e.g., offices, warehouses, plant/manufacturing areas).

Heavy Machine Operator (A)

Company: Schuff Steel Co

Location: Humble, TX

Posted Jul 01, 2025

Critical to the field of forming material by operation of CNC machines and equipment such as Plasma Arc, NC Punch Plasma, Beam Line Machine, Beam Punch Operator…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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