Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Client Service Manager, Pharmacist

Company: Liberty Software

Location: Grapevine, TX

Posted Jul 01, 2025

The managers are responsible for ensuring that all support tickets, emails, and phone calls sent, or issues escalated to their team from the client services…

Senior GRC Analyst

Company: Forcepoint

Location: Austin, TX

Posted Jul 01, 2025

This role is technical and analytical in nature and demands a fast learner with a history of technical knowledge and cloud security experience combined with…

Junior GRC Analyst

Company: Forcepoint

Location: Austin, TX

Posted Jul 01, 2025

Collaborate with personnel, both inside and outside the organization, to educate them on audit related cyber-security control requirements, develop, and…

Security Patrol Officer (FT)

Company: GuardTexas

Location: Richardson, TX

Posted Jul 01, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. The position will be driving a patrol vehicle.

Certified Registered Nurse Anesthetist (CRNA)

Company: ACS Talent Acquisitions

Location: Austin, TX

Posted Jul 01, 2025

Take full ownership of your cases—from *pre-op assessment* through *induction, maintenance, and post-op recovery*. *Zero nights, weekends, holidays, or call.

Data Analyst II

Company: Crane Worldwide Logistics LLC

Location: Houston, TX

Posted Jul 01, 2025

Partner directly with executive and operational leadership in a data domain to answer valuable questions, quickly investigating root causes, generating and…

Commercial Construction Laborer

Company: Meca Construction Co., Inc

Location: Garland, TX

Posted Jul 01, 2025

Previous experience in construction or a related field. Operate basic construction tools and equipment under supervision. Able to work days and nights.

Commissioned Level III Security Officers (Bilingual Preferred)

Company: Texas Crime, LLC

Location: Houston, TX

Posted Jul 01, 2025

The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons. MUST PASS A CRIMINAL BACKGROUND CHECK.

Landscape Laborer

Company: Colleague

Location: Dallas, TX

Posted Jul 01, 2025

Valid driver's license is a plus. Basic experience or willingness to learn how to use landscaping tools and machines. *Bilingual (English/Spanish)* is a plus.

Sous Chef - The Audrey Woodlands, TX

Company: Audrey Restaurant

Location: Houston, TX

Posted Jul 01, 2025

We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the…

Client Services Representative

Company: Liberty Software

Location: Grapevine, TX

Posted Jul 01, 2025

Operate as the first point of contact for incoming calls and tickets from pharmacy clients. Escalate calls appropriately to Technical Team or Account Management…

Data Scientist I, School Public Health

Company: UT Southwestern

Location: Dallas, TX

Posted Jul 01, 2025

Additionally, BDSC Core Staff will apply advanced statistical and machine learning methods; develop informatics analysis pipelines and tools for cancer research…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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