Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Social Media Manager - University Strategic Communications

Company: University of Texas at San Antonio

Location: San Antonio, TX

Posted Jul 01, 2025

Valid driver's license and Motor Vehicle Record (MVR) as applicable. Five (5) years of combined experience in journalism, communications, marketing, public…

Plumber III

Company: Evolution Mechanical

Location: Irving, TX

Posted Jul 01, 2025

Maintains a professional demeanor with field team, general contractors, owners/customers, and vendors to support a positive work environment.

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 01, 2025

You will be required to use cutting-edge software and technology, along with a variety of hand-tools, rigging equipment, following blueprints or engineering…

Call Center Representative

Company: Conduent State & Local Solutions, Inc

Location: San Antonio, TX

Posted Jul 01, 2025

Efficiently manage a high volume of inbound calls in a fast-paced environment. Access cardholder accounts to provide information about payments and benefits…

HVAC Lead Installer

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 01, 2025

Valid driver's license and 5 years of driving experience. 2-4 years of solid hands-on experience installing HVAC units in the residential field.

Residential Electrician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 01, 2025

Wireman or Tradesman license required. Minimum of 2 years residential electrical wiring, repair and troubleshooting all aspects of the Electrical System.

CDL A Flatbed Truck Driver - Home Weekly

Company: Warrior Logistics LLC

Location: Houston, TX

Posted Jul 01, 2025

This driving position has the potential to get you home weekly, plus home time during the week is possible so you can increase the quality home time you deserve…

HR Project Manager

Company: Abba Staffing & Consulting

Location: Dallas-Fort Worth, TX

Posted Jul 01, 2025

Partner with the change management to develop and execute strategies. Conduct post-implementation reviews; capture lessons learned, calculate ROI, and…

Business Analyst II

Company: H-E-B

Location: San Antonio, TX

Posted Jul 01, 2025

Creates reports and visualization as part of data exploration and analysis. Accessed and organized data to build out analysis to support solutions for business…

Lease Purchase Truck Driver

Company: Risinger Brothers Transfer, Inc.

Location: Dallas, TX

Posted Jul 01, 2025

Be your own boss with Risinger's CDL-A Lease Purchase Program! If you pride yourself in being a professional & safe Class-A Truck Driver, you can lease purchase…

Laminated Builder

Company: VIP Staffing

Location: Arlington, TX

Posted Jul 01, 2025

Screw driver, rachet, socket, wrench, allen wrench, plyers. Organizes materials and tools required for build-up. Reads and records measurements in the MIP.

Revenue Integrity and Chargemaster Analyst

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 01, 2025

Bachelor’s degree in healthcare administration, business administration, finance, audit, or related field required; although, a combination of relevant…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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