Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Tile Worker

Company: Advance Onboarding Solutions

Location: San Antonio, TX

Posted Jul 01, 2025

The ideal candidate will have experience in tile installation and a strong understanding of various construction techniques.

Warehouse Associate / Delivery Driver

Company: Reece Supply Company

Location: Houston, TX

Posted Jul 01, 2025

Packs, seals and labels packages to prepare materials for shipping, using work devices such as hand tools and power tools. Must be able to drive a forklift.

Machine Operator II, 1st shift

Company: John B. Sanfilippo & Son, Inc.

Location: Selma, TX

Posted Jul 01, 2025

Utilize hand tools and measuring instruments such as calipers to ensure precision in production. The Machine Operator II operates, leads and maintains one…

Construction Project Manager

Company: NCW

Location: Coppell, TX

Posted Jul 01, 2025

Ground up or remodel multi-family, hospitality, data center, high rise, healthcare, light industrial, retail, or commercial project experience.

Treasury Management Sales Associate

Company: First Horizon Bank

Location: Houston, TX

Posted Jul 01, 2025

Collects key client/prospect data, analysis statements and assembles sales marketing collateral to aids the TMSO in preparing for sales and prospect calls.

Project Manager

Company: CornerStone Staffing

Location: Dallas, TX

Posted Jul 01, 2025

Bachelor’s degree in business, public administration, engineering, or related field. PMP or PgMP certification preferred. Lean Six Sigma Green Belt or higher.

Sales Support Associate

Company: MET International

Location: Carrollton, TX

Posted Jul 01, 2025

Manage RMAs and assist in issuing credit memos as needed. Familiarity with business terms like PO, invoice, RMA, and credit memo.

Seasonal Gate Guard

Company: American Pool

Location: Houston, TX

Posted Jul 01, 2025

When we work together, our guests receive the highest level of safety and service. Many of our Gate Guards may also become Lifeguard certified!

Client Service Professional - 401K

Company: Charles Schwab

Location: Austin, TX

Posted Jul 01, 2025

In this role, you’ll deliver exceptional service to clients through inbound phone calls focused on providing education, solutions, and long-term investing…

HVAC Service Technician

Company: Lennox NAS

Location: San Antonio, TX

Posted Jul 01, 2025

This technician performs field activities associated with supporting the installation, maintenance, and servicing of heating, ventilating and air conditioning…

CNC Programmer/Machinist

Company: Athena Manufacturing, LP

Location: Austin, TX

Posted Jul 01, 2025

An associate degree, or at least 60 college hours \*equivalent to two years in a related field, *a minimum of 5 years working in a manufacturing environment,…

Porter

Company: FirstService Residential

Location: Dallas, TX

Posted Jul 01, 2025

Practice and adhere to FirstService Residential Global Service Standards and respond to all calls by the end of the next business day.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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