Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HCM Enterprise Architect

Company: MCKESSON

Location: Dallas, TX

Posted Jul 01, 2025

Conduct architecture reviews, system audits, and technical risk assessments. The architect will play a critical role in driving digital HR transformation…

Facility Call Center Representative

Company: South Texas Radiology Imaging Centers

Location: San Antonio, TX

Posted Jul 01, 2025

Facility Call Center Representative is responsible for answering phone calls and routing them to the appropriate area. Education: High School Graduate (or GED).

CNC Machinist Second Shift

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Jul 01, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

Sr. Staff Pharmacist- Full Time Evenings/Nights

Company: Houston Methodist Sugar Land Hospital

Location: Sugar Land, TX

Posted Jul 01, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Developer - Information Technology

Company: United Airlines

Location: Houston, TX

Posted Jul 01, 2025

Computer science, software engineering, or related field. Experience in design patterns and enterprise standards in application design and relational database…

Growth Marketing Lead

Company: Sparks Group

Location: Dallas, TX

Posted Jul 01, 2025

We’re looking for someone to play a pivotal role in driving pipeline growth and marketing innovation. BA/BS Degree in Marketing, Business Administration, or…

Construction Project Manager - K12 Required

Company: Michael Page

Location: Houston, TX

Posted Jul 01, 2025

Risk Management: Identifying potential risks and developing mitigation strategies to minimize their impact on project objectives and outcomes.

Project Manager- Tilt Wall Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 01, 2025

Risk Management: Identifying potential risks and developing mitigation strategies to minimize their impact on project objectives and outcomes.

Security Officer

Company: Signal of Austin

Location: Austin, TX

Posted Jul 01, 2025

Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post…

Developer - Information Technology

Company: United Airlines

Location: Houston, TX

Posted Jul 01, 2025

Computer science, software engineering, or related field. Experience in design patterns and enterprise standards in application design and relational database…

Project Manager - Hospital Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 01, 2025

Relevant Education: Degree in construction management or a related field. Risk Management: Identify potential risks and develop mitigation strategies to address…

Project Manager - Tilt Wall Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 01, 2025

Relevant Education: Degree in construction management or a related field. Risk Management: Identify potential risks and develop mitigation strategies to address…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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