Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Registered Nurse - Labor & Delivery

Company: Ascension

Location: Austin, TX

Posted Jun 30, 2025

Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Serve as a primary coordinator of all disciplines for…

Laborer

Company: Amentum

Location: Houston, TX

Posted Jun 30, 2025

Must have, and maintain, a valid driver’s license. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship…

PRN Pharmacist

Company: Alchemy Health

Location: San Antonio, TX

Posted Jun 30, 2025

Answer incoming and outbound calls to patients, case managers, providers, insurance companies, etc. Pharmacist license in good standing in Texas.

Senior Accounts Manager

Company: Powell Industries

Location: Houston, TX

Posted Jun 30, 2025

Must possess a valid driver’s license in good standing and participate in Powell’s safe driver program. Assist in the implementation of company marketing plans…

Associate Pharmacist

Company: Specialty Veterinary Pharmacy

Location: Stafford, TX

Posted Jun 30, 2025

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to…

Austin Security Officer

Company: United Protective Services

Location: Austin, TX

Posted Jun 30, 2025

Ability to work outside in the elements. Creates incident reports for unique incidents on site. The candidate will provide security detail as outlined in the…

Insurance Agent- Sales, Customer Service

Company: Freeway Insurance Services America, LLC

Location: Plano, TX

Posted Jun 30, 2025

Personal Lines or Property and Casualty license preferred (but not required). Accurate accounting of all currency transactions as well as timely delivery of…

Security Officer - Part Time

Company: Nexus Family Recovery Center

Location: Dallas, TX

Posted Jun 30, 2025

Security must be able to write routine reports and correspondence. The role of security is to ensure the safety of the community, property, and assess by…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Irving, TX

Posted Jun 30, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Garland, TX

Posted Jun 30, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Branch Security Officer- Dallas NorthPark

Company: Tiffany & Co.

Location: Dallas, TX

Posted Jun 30, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Grapevine, TX

Posted Jun 30, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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