Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Spring, TX

Posted Jun 30, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

PROSHOP - Sales Associate

Company: Dallas Cowboys & Jones Entities

Location: San Antonio, TX

Posted Jun 30, 2025

Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure environment is safe for teammates and customers.

HVAC/Refrigeration Technician

Company: C&L Refrigeration

Location: Dallas, TX

Posted Jun 30, 2025

Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers,…

DATA ANALYST SUPERVISOR

Company: Frost Bank

Location: San Antonio, TX

Posted Jun 30, 2025

Collaborate with the line of business to understand complex problems and develop comprehensive analysis plans leveraging the appropriate data and techniques to…

Machinist 1st shift

Company: Chromalloy

Location: San Antonio, TX

Posted Jun 30, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

Staff Accountant 2

Company: Sciens Building Solutions

Location: San Antonio, TX

Posted Jun 30, 2025

Perform account analysis and account reconciliations. Process transactions and accounting data timely and accurately. You will maintain general ledger.

Machinist (Manual)

Company: Joe's Industrial Machine Shop

Location: San Antonio, TX

Posted Jun 30, 2025

Must own tools of the trade, to include caliper (vernier). Understand the correct set-ups of tools to extend tool life and prevent damage to equipment.

PROSHOP - Sales Associate

Company: Dallas Cowboys Pro Shops

Location: San Antonio, TX

Posted Jun 30, 2025

Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure environment is safe for teammates and customers.

Head Baker/Pastry Chef

Company: Rahat Since 1950

Location: Sugar Land, TX

Posted Jun 30, 2025

Excellent customer service skills when interacting with guests or fulfilling catering orders. Collaborate with the culinary team to develop new pastry items.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Pasadena, TX

Posted Jun 30, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: San Antonio, TX

Posted Jun 30, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Residential Service Plumber

Company: Your Juan And Only Plumber

Location: Round Rock, TX

Posted Jun 30, 2025

Assemble and install pipes, fittings, and fixtures using hand tools and power tools. Proficient in using hand tools and power tools necessary for plumbing tasks…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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