Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Electrician/Service Technician

Company: Able Electric Service. Inc

Location: Dallas, TX

Posted Jun 26, 2025

 Measures, cuts, bends, threads, assembles and installs electrical conduit using measuring devices, hand tools, threaders and hand or mechanical benders.

Plumber Apprentice

Company: D Cortez Plumbing and Services

Location: San Antonio, TX

Posted Jun 26, 2025

Previous experience or coursework related to field service or construction is a plus but not required. Utilize hand tools and power tools safely and effectively…

HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jun 26, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 3 years (Preferred).

Associate Business Analyst

Company: Frontier Energy

Location: Austin, TX

Posted Jun 26, 2025

Familiarity with state machine workflow diagrams. Active listener • Experience with testing tools and end-user training. SQL and Python skills a plus.

Analyst, Data

Company: Avelo Airlines, Inc.

Location: Houston, TX

Posted Jun 26, 2025

Stay up to date with the latest tools, technologies, and best practices in data analysis and contribute to process improvement initiatives.

HVAC Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jun 26, 2025

Maintains technical knowledge for HVAC repair. Safely and effectively uses tools and equipment wearing proper PPE. Maintain a clean company vehicle.

QUALITY AUTOMATION ENGINEER III- FINANCIAL CRIMES

Company: Frost Bank

Location: San Antonio, TX

Posted Jun 26, 2025

Bachelor’s degree in a technical field or equivalent experience. Collaborate with product management, project management, development teams, and business…

Community Relations Director (DCAL)

Company: Civitas Senior Living

Location: Round Rock, TX

Posted Jun 26, 2025

Educational Background: Bachelor’s degree in Business, Communications, or a related field preferred. This role is ideal for someone who excels in cultivating…

Revenue Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jun 26, 2025

Prepare price volume analysis fluctuation analysis by asset. Assist with technical accounting memorandums. Manage application of ASC 606 to customer contracts;…

Laborer

Company: Amrize Building Materials US

Location: Dallas, TX

Posted Jun 26, 2025

Experience using hand tools (Drills, pneumatic powered tools, hammers, wrenches, etc.). Ability to work in a team-based environment and excellent mechanical…

CMT Project Manager

Company: Henley-Johnston & Associates, Inc.

Location: Austin, TX

Posted Jun 26, 2025

Valid driver’s license and clean driving record. In this role, you’ll manage field and lab testing projects, coordinate with clients and field technicians, and…

RN or LVN (High Acuity GB & Trach/Vent experience) - Mission Bend area

Company: Reliant Healthcare Group

Location: Houston, TX

Posted Jun 26, 2025

Active LVN/LPN/RN license in the state of Texas. American Red Cross CPR certification required. Ability to update office regarding clarification of medications,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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