Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Accountant Associate

Company: Travis County

Location: Austin, TX

Posted Jun 25, 2025

Receives, records, processes and analyzes cash receipts, grants, fixed assets, pooled cash, purchase orders, payroll, travel and other general accounting…

Bilingual (Spanish/English) Entry Level - Customer Service Representative (in office)

Company: Reliant Pest Management

Location: Austin, TX

Posted Jun 25, 2025

Fielding incoming sales calls, following up with all potential sales when needed. Providing Customer Service through answering phones, responding to emails,…

Head of Art

Company: Catface

Location: Austin, TX

Posted Jun 25, 2025

Drive process improvement, ensuring the team follows efficient workflows while identifying and implementing tools or systems to optimize design operations.

Security Researcher & Analyst - Email Security

Company: Cloudflare

Location: Austin, TX

Posted Jun 25, 2025

As part of the larger Intel team the role will work to develop new AI and machine learning models to scale the system defenses as well as scale our ability to…

Commercial Lines Client Service Manager

Company: Higginbotham

Location: Austin, TX

Posted Jun 25, 2025

Active Property and Casualty license required (company will help candidate obtain licensure if needed). Repeated use of hearing and speech to communicate on…

Amazon PPC Campaign Manager

Company: A. O. Smith Corporation

Location: Austin, TX

Posted Jun 25, 2025

Bachelor’s degree in marketing, business, or a related field preferred. Experience with PPC management tools like Skai and analytics platforms.

Journeyperson Plumber

Company: HCB Mechanical Inc.

Location: Houston, TX

Posted Jun 25, 2025

Must have transportation and your own tools. Looking for a Journeyman Plumber *4-8 years experience *in commercial plumbing work.

Director, Technical Program Management

Company: eBay

Location: Austin, TX

Posted Jun 25, 2025

Strong technical fluency and ability to guide architectural discussions and engineering tradeoffs. The Director of Technical Program Management at eBay is a…

Graphic Designer II

Company: Stream Realty

Location: Dallas, TX

Posted Jun 25, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field. 4–6+ years of professional design experience, preferably in commercial real estate…

Common Laborer

Company: Granite Construction Inc

Location: Humble, TX

Posted Jun 25, 2025

The Laborer is responsible for safely supporting concrete crews with preparing and maintaining construction projects at demolition, building, highway, and heavy…

Experienced Special Projects Technician

Company: Pioneer Texas, LLC

Location: San Antonio, TX

Posted Jun 25, 2025

Must have a valid driver's license and reliable transportation. Handle handyman maintenance tasks, such as minor repairs, power washing, light carpentry and…

Janitorial Cleaner/Part Time - The Cannon/Houston, TX 77043

Company: 1 Stone Solutions

Location: Houston, TX

Posted Jun 25, 2025

Part Time : (Night shift) Mon - Friday 6pm- 11:30pm (27-30 hrs a week). You must be 18 years old. For safety reasons, you must be able to speak English.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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