Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman Plumber

Company: Anchor Plumbing

Location: Helotes, TX

Posted Jun 26, 2025

The required skills for this position include a strong technical understanding of plumbing systems, which will be utilized daily to diagnose and repair issues…

Junior Accountant - Remote (WFH)

Company: COGNITIVE MEDICAL SYSTEMS INC

Location: Austin, TX

Posted Jun 26, 2025

Post and process journal entries to ensure all business transactions are accurately recorded. Assist in preparing balance sheets, income statements, and other…

External Communications Manager

Company: Vogel

Location: Dallas, TX

Posted Jun 26, 2025

Strong understanding of social media platforms and tools. Bachelor’s degree in communications, marketing, nonprofit management, or a related field (or…

Carpentry Shop Manager

Company: EJG Custom Carpenter LLC

Location: San Antonio, TX

Posted Jun 26, 2025

Manage and train staff in the use of hand and power tools, emphasizing best practices in carpentry techniques. Proficiency with hand and power tools.

IT Senior Project Manager

Company: Alkegen

Location: Dallas, TX

Posted Jun 26, 2025

PMP, PRINCE2, or equivalent certification required; Agile/Scrum certification a plus. Working knowledge of project portfolio management (PPM) platforms and…

Production Worker I - Plastics - 3rd Shift

Company: Lancer Corporation

Location: San Antonio, TX

Posted Jun 26, 2025

Knowledge on hand and or pneumatic tools and Fixtures. Proficient in using hand tools, fixtures, and equipment. Maintains a clean and safe work environment.

Motorcycle Sales Specialist- Indian/Harley

Company: Dallas Indian Motorcycle

Location: Irving, TX

Posted Jun 26, 2025

As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and achieving revenue targets.

Licensed Plumber

Company: New Generation Mechanical LLC

Location: Dallas, TX

Posted Jun 26, 2025

New Generation Mechanical is looking for a great addition to our plumbing team who is experienced in overseeing and working alongside crews of 1-2 Plumber…

Customer Service Representative

Company: Heilind Electronics

Location: Austin, TX

Posted Jun 26, 2025

The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall…

Armed School Safety Officer

Company: Andy Frain Services

Location: Richmond, TX

Posted Jun 26, 2025

Valid Class “C” Driver License with acceptable driving record, and reliable transportation. Pursuant to Texas State House Bill 3, all public schools must…

Project Manager - Field Services

Company: The New IEM, Llc

Location: Dallas, TX

Posted Jun 26, 2025

Bachelor’s degree in Business Administration, Management, Engineering, or a related field preferred. Proficiency in project management software tools is a plus.

Multi-Skilled Cabinetmaker

Company: Amaya Custom Cabinets

Location: San Antonio, TX

Posted Jun 26, 2025

Use tools like saws, sanders, and routers to cut and shape wood. *The Drawer Area:* You will build strong, quality drawers for our cabinets.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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