Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

SECURITY OFFICER - PM SHIFT

Company: Hyatt Regency Austin

Location: Austin, TX

Posted Jun 24, 2025

Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources. Paid Time Off – after 90 days of service.

Vice President of Operations Drywall

Company: Confidential

Location: Richardson, TX

Posted Jun 24, 2025

Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA preferred. This position requires a strategic thinker with the…

Sous Chef

Company: Upper Crust Food Service

Location: Dallas, TX

Posted Jun 24, 2025

Have a valid food safety handler and sanitation certification in accordance with state and local regulations or obtain one within 30 days of employment.

Sign - Graphics Designer

Company: Priority Signs and Graphics

Location: Grapevine, TX

Posted Jun 24, 2025

A degree in graphic design or a related field would be preferred but is not required. Our services include sign permits, design, fabrication, repair, and…

Security Officer

Company: Children's Health

Location: Dallas, TX

Posted Jun 24, 2025

Texas Department of Public Safety – Texas Private Security Bureau Registration - Non Commissioned Security Officer training and certification within 6 months of…

Senior Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jun 24, 2025

Budget Tracking & Analysis: Track, analyze, and report on project budgets, actuals, and forecasts to support effective financial oversight.

Voice Teacher, Drum Teacher

Company: 4/4 School of Music

Location: Plano, TX

Posted Jun 24, 2025

No driving around all day not getting paid. Music teaching experience and/or a music degree are preferred but we are willing to train the "right" musicians as…

Customer Specialist - AI Trainer

Company: DataAnnotation

Location: Houston, TX

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will have conversations with chatbots in order to measure their progress,…

Plasma /Oxy-Fuel Machine Operator

Company: PrideStaff

Location: Houston, TX

Posted Jun 24, 2025

Must be able to read shop orders & drawings. Machine operator will be responsible for safely and accurately burning steel per each shop order for his machine.

Customer Specialist - AI Trainer

Company: DataAnnotation

Location: Irving, TX

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will have conversations with chatbots in order to measure their progress,…

TREASURY MANAGEMENT CUSTOMER SERVICE REPRESENTATIVE

Company: Frost Bank

Location: San Antonio, TX

Posted Jun 24, 2025

You’ll answer inbound and outbound calls, identify the issues, and partner with other lines of business to fulfill each request. Referral bonus program + more!

Copywriter - AI Trainer

Company: DataAnnotation

Location: San Antonio, TX

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). Write high-quality answers when given specific prompts.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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