Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Intrusion Analyst 3

Company: IntelliGenesis

Location: San Antonio, TX

Posted Jun 24, 2025

Degree must be in Computer Science, Computer Engineering, Information Systems or related discipline from an accredited college or university.

REVENUE ACCOUNTANT

Company: Creative Financial Staffing

Location: Austin, TX

Posted Jun 25, 2025

Prepare price volume analysis fluctuation analysis by asset. Assist with technical accounting memorandums. Manage application of ASC 606 to customer contracts;…

Unarmed Security Officer

Company: Good Guard Security Inc.

Location: Austin, TX

Posted Jun 24, 2025

The ideal candidate will be responsible for maintaining a safe and secure environment for our clients, employees, and visitors.

Assistant Community Manager - Affordable (Bilingual in English / Spanish)

Company: Fairfield Residential

Location: Austin, TX

Posted Jun 25, 2025

Walk units to prepare for state required inspections. Strong understanding of federal, state, and local fair housing laws and provisions.

Event Security Guard I (PT)

Company: San Antonio Spurs Sports & Entertainment

Location: San Antonio, TX

Posted Jun 25, 2025

Serve and interact with guests attending Frost Bank Center/Toyota Field games and events. Ability to utilize security tools, including x-ray machines, walk…

Ai Engineer

Company: PepsiCo

Location: Plano, TX

Posted Jun 25, 2025

Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as…

Sr. Staff Accountant

Company: Brix Holdings, LLC

Location: Dallas, TX

Posted Jun 24, 2025

Ensure timely and accurate recording of all cash transactions; complete monthly bank reconciliations. The ideal candidate will have a strong background in…

Construction Project Manager

Company: Michael Page

Location: Houston, TX

Posted Jun 25, 2025

Travel nationally to project sites as required. Oversee project schedules, budgets, quality control, and safety compliance.

Sous Chef - DFW Locations

Company: Eatzi's Market & Bakery

Location: Dallas, TX

Posted Jun 24, 2025

Ability to obtain Food Handler’s certification and TABC certification. Ability to exercise good independent judgement. Company-paid Life and AD&D Insurance.

Machine Operator

Company: General Shale

Location: Schertz, TX

Posted Jun 25, 2025

Must display a good working knowledge of all control and monitoring devices such as; photo cells, proximity switches, pneumatic controls and hydraulic controls.

Machine Operator Austin

Company: Fresh Texas Austin Llc

Location: Austin, TX

Posted Jun 24, 2025

Ability to use hand tools regularly. The primary responsibility will be for performing various tasks to set up, operate, monitor, troubleshoot and perform…

Project Manager

Company: Chaparral Insulation

Location: Converse, TX

Posted Jun 24, 2025

Proven experience in project management or a related field, particularly in the insulation, HVAC, or plumbing industries.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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