Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Luxury Restaurant Sous Chef

Company: Alohawk Hospitality

Location: San Antonio, TX

Posted Jun 24, 2025

This role requires the ability to manage multiple staff members while providing a memorable dining experience for our guests.

RN OR-OR-GENERAL FT Day/Evening

Company: Carrollton Regional Medical Center

Location: Carrollton, TX

Posted Jun 24, 2025

Identifies personal goals and commits to ongoing professional growth through continuing education, networking with professional colleagues, membership and…

Senior Software Engineer - AI Trainer

Company: DataAnnotation

Location: San Antonio, TX

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Granite & Stone Sales Associate

Company: Ks staffing group

Location: Farmers Branch, TX

Posted Jun 24, 2025

A chance to make a big impact right away if you bring experience and clients. Inside sales: 2 years (Required). Paid vacation and sick time.

Senior Software Engineer - AI Trainer

Company: DataAnnotation

Location: Grand Prairie, TX

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Quality Assurance Engineer - AI Trainer

Company: DataAnnotation

Location: Garland, TX

Posted Jun 24, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Registered Nurse

Company: Texas Children's Hospital

Location: Austin, TX

Posted Jun 24, 2025

Required Diploma in Nursing Or associate degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN…

Team Lead/Business Analyst

Company: The Emery Company

Location: Houston, TX

Posted Jun 24, 2025

The Business System Analyst position requires an individual with significant business analysis experience to work closely with customers, business analysts and…

Senior Software Engineer - AI Trainer

Company: DataAnnotation

Location: Arlington, TX

Posted Jun 24, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Residential Service Plumber

Company: Dallas Plumbing

Location: Dallas, TX

Posted Jun 24, 2025

Valid Journeyman Plumbers license issued by the TSBPE. A valid driver's License. Ability to interpret drawings and layouts from mechanical drawings.

Bioinformatics Programmer II - Genomics of Fusion Oncoproteins

Company: Baylor College of Medicine

Location: Houston, TX

Posted Jun 24, 2025

Apply and/or develop appropriate statistical, machine learning, or computational analysis methods for large genomics datasets. Two years of relevant experience.

Quality Assurance Engineer - AI Trainer

Company: DataAnnotation

Location: Dallas, TX

Posted Jun 24, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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