Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Staff Pharmacist - Full Time - Nights

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jun 20, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Controller

Company: BioUrja Advisors, LLC

Location: Houston, TX

Posted Jun 20, 2025

Partner with plant operations and senior leadership to develop and track key performance indicators (KPIs). Ensure compliance with federal, state, and local tax…

Security Project/Program Manager, Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jun 20, 2025

Excellent communication skills, with the ability to convey complex security concepts to both technical and non-technical audiences.

Journeyman HVAC Technician - San Antonio TX

Company: Trane Technologies

Location: San Antonio, TX

Posted Jun 20, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Manager of IT Infrastructure & Cloud Architecture

Company: Smoothie King

Location: Coppell, TX

Posted Jun 20, 2025

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field required; master’s degree in a technical or business discipline,…

HVAC Service Tech

Company: L&S Mechanical

Location: Pflugerville, TX

Posted Jun 20, 2025

As a HVAC service technician at L&S, you will repair and calibrate systems and replace various components. Perform the physical demands of the position: working…

Iron Worker - REPCON

Company: EMCOR

Location: Deer Park, TX

Posted Jun 20, 2025

Fully comprehend and accurately interpret blueprints, construction drawings, technical manuals, and manufacturers’ manuals and instructions.

RN

Company: Brookdale Senior Living Inc.

Location: Lakeway, TX

Posted Jun 20, 2025

RNs utilize the nursing process (assessment, planning, implementation and evaluation) in ensuring overall resident care. Full Time Only Benefits Eligibility.

Event Marketing Associate – Nonprofit Campaigns

Company: Vital Peak Marketing Group, Inc.

Location: Dallas, TX

Posted Jun 20, 2025

Share campaign details in a clear, approachable way. Represent nonprofit partners at community-based pop-up events. Track interactions and event results.

Facilities Porter

Company: Crunch Fitness - FCM, LLC.

Location: Humble, TX

Posted Jun 20, 2025

Assist with service to the members and guests, when required. Maintain friendly and helpful attitude to all club staff, members and guests.

Deployment Manager Consulting

Company: Baker Tilly Advisory Group, LP

Location: Dallas, TX

Posted Jun 20, 2025

Prepare content related to the latest project pipeline of in-flight, sold, and upcoming projects ahead of Weekly SL RM calls and Internal SL RM Connects.

Sr Service Line Clinical Value Analysis - Registered Nurse

Company: Houston Methodist

Location: Houston, TX

Posted Jun 20, 2025

Utilizes clinical and value analysis expertise to cultivate and maintains professional relationships with internal and external stakeholders including…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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