Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

IT Data Support Analyst

Company: ExxonMobil Contingent Community

Location: Spring, TX

Posted Jun 20, 2025

Maintain system documentation, including work instructions, S&C, design, and testing documents in line with knowledge management standards.

CNC 5 Axis Machinist

Company: NOV

Location: Cedar Park, TX

Posted Jun 20, 2025

Knowledge of the proper use of measuring tools/gauges and cutting tools, required. Ability to identify and correctly utilize Capto tool holders, mill tooling,…

Machine Operator

Company: Lone Star Bakery, INC.

Location: San Antonio, TX

Posted Jun 21, 2025

Knowledge of lubricants, power and hand tools. Operators troubleshoot and repairing automated manufacturing equipment used to manufacture and package bakery…

Portfolio Marketing Manager, GPS

Company: Deloitte

Location: Austin, TX

Posted Jun 21, 2025

Bachelor's degree or higher in Marketing, Advertising, Communications, English, Public Relations, or a related field.

Webber - Carpenter - Heavy Civil

Company: Webber, LLC

Location: San Antonio, TX

Posted Jun 20, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Full-Time Infusion / IV Pharmacist Houston, TX

Company: Soliant

Location: Houston, TX

Posted Jun 21, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Schedule: Monday Friday | 8:30 AM 5:00 PM.

Tax Senior - Federal / Corporate Tax

Company: Deloitte

Location: Austin, TX

Posted Jun 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

HVAC Technician

Company: Longhorn Village

Location: Austin, TX

Posted Jun 21, 2025

Position requires a valid driver’s license. Performs scheduled maintenance checks throughout the facility which may include assisting inspectors and contractors…

Business Analyst, Senior (Immediate Opening)

Company: San Antonio Independent School District

Location: San Antonio, TX

Posted Jun 21, 2025

Field from an accredited college or university. Discovery meetings to document data flow, user requirements, system gaps, and desired future state.

Banquet Chef - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jun 21, 2025

Monitor and ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards. Flexible shifts and days off.

Tax Senior - Federal / Corporate Tax

Company: Deloitte

Location: Dallas, TX

Posted Jun 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

Tax Senior - Federal / Corporate Tax

Company: Deloitte

Location: Houston, TX

Posted Jun 21, 2025

Bachelor's degree in accounting, finance, or related field. Licensed CPA in state of practice/primary office if eligible to sit for the CPA.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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