Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative

Company: TWO MEN AND A TRUCK®

Location: Austin, TX

Posted Jun 20, 2025

Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any…

Air Conditioning Technician

Company: L. K. Jordan & Associates

Location: Bracken, TX

Posted Jun 19, 2025

Valid driver's license with a clean driving record is required for driving service vehicles. Ability to read blueprints and technical diagrams related to air…

Digital Change Manager

Company: Zachry Group

Location: San Antonio, TX

Posted Jun 19, 2025

Advanced degree in business, communications, I/O psychology or a related field (or consulting experience). Bachelor’s degree in business, communications, or a…

RN, Registered Nurse - ECC Emergency Care - PRN

Company: Christus Health

Location: San Antonio, TX

Posted Jun 20, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

On-Call Registered Nurse (RN) - 7 on 7 off

Company: Suncrest Hospice

Location: Austin, TX

Posted Jun 20, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

Software Development Engineer-II

Company: Toyota

Location: Plano, TX

Posted Jun 19, 2025

This is a full stack role that requires strong technical judgment, hands-on experience with modern frameworks, and a proactive approach to system design and…

Sr. Accountant (West Lake Hills)

Company: Ultimate Staffing Services

Location: Austin, TX

Posted Jun 20, 2025

Extensive background check, clean driving record with proof of current insurance and confidentiality agreement required for all candidates prior to employment.

Journeyman Electrician

Company: Freedom Forever

Location: Houston, TX

Posted Jun 20, 2025

As a Journeyman Electrician, you’ll bring technical expertise to safely plan and execute electrical work for residential solar projects.

General Carpenter

Company: Dowbuilt

Location: Austin, TX

Posted Jun 19, 2025

Working with full complement of basic tools and specialty tools. Knowledge of proper use of tools and equipment. Siding, window, and door installation.

Staff Accountant

Company: Taco Cabana

Location: San Antonio, TX

Posted Jun 20, 2025

Prepare and distribute monthly analyses of variances both to prior month actuals and to forecast for corporate activities.

Procurement Analyst

Company: GFL Environmental

Location: Houston, TX

Posted Jun 20, 2025

Ability to analyze data and develop procurement strategies that deliver tangible cost savings. Provide training and support to branch and field-level staff on…

Data Analyst

Company: ExxonMobil

Location: Houston, TX

Posted Jun 20, 2025

Bachelor's degree required in Data/Computer Science, Mathematics or related field (master’s preferred). Experience: 5+ years in oil and gas or data science;…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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