Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Club Janitorial Attendant

Company: 24 Hour Fitness USA, LLC

Location: Irving, TX

Posted Jun 14, 2025

Regularly exposed to moving mechanical parts. Regularly exposed to moving mechanical parts. Sweeps, mops, scrubs, and vacuums floor of all areas of club,…

Environmental Services / Custodial Manager 2

Company: Sodexo

Location: Round Rock, TX

Posted Jun 14, 2025

Be responsible for driving client and patient satisfaction scores; Provide a clean and safe environment for patients, visitors and staff and works closely with…

Local Truck Driver

Company: J.B. Hunt Transport

Location: Houston, TX

Posted Jun 14, 2025

Become a Dedicated Contract Services� driver and start enjoying consistent freight and deliveries for a single customer. PTO accrues from day one.

Commercial HVAC Project Manager

Company: Accelera

Location: San Antonio, TX

Posted Jun 14, 2025

Key duties include coordinating with clients and contractors, conducting site visits, and managing project documentation.

HVAC Mechanic I

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jun 14, 2025

Assists with, oversees and/or inspects repairs or modifications performed by contractors. Inspections, maintenance and repairs to facilities to provide a safe…

Customer Service Representative for Logistics

Company: Hermann Services

Location: Houston, TX

Posted Jun 13, 2025

Bachelor’s degree in business, logistics, or a related field. Core responsibilities include managing email communications, scheduling appointments, performing…

FRONT OFFICE AGENT - CARPENTER HOTEL

Company: Carpenter Hotel

Location: Austin, TX

Posted Jun 13, 2025

A Front Desk Agent will exceed the expectations of all Bunkhouse guests in a multitude of tasks that include, but are not limited to, telephone operations,…

Campus Executive Chef

Company: ISS

Location: Austin, TX

Posted Jun 14, 2025

Interpersonal Relationships - The ability to develop and maintain professional, trusting, positive working relationships with supervisors, staff, managers,…

SAP Master Data Analyst

Company: Heidelberg Materials

Location: Irving, TX

Posted Jun 14, 2025

Ensure quality of master data in key systems and develop/document processes. Ability to work independently and as part of a team, with 3 - 5 years of experience…

SAP Master Data Analyst

Company: 50092 - Heidelberg Materials US, Inc.

Location: Irving, TX

Posted Jun 14, 2025

Ensure quality of master data in key systems and develop/document processes. Ability to work independently and as part of a team, with 3 - 5 years of experience…

Security Associate (Part-time)

Company: Mustang Security

Location: San Antonio, TX

Posted Jun 14, 2025

Complete regular security checks of doors, windows, gates, mechanical rooms, fire exits as requested by the client or to guard against trespassers or…

Cleaner

Company: Dream Team Commercial Services

Location: Dallas County, TX

Posted Jun 14, 2025

Strong attention to detail with the ability to maintain high standards of cleanliness. We are looking for hardworking, MVPs who know how to hustle, stay on…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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