Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

2025-2026 Substitute: Custodian

Company: Department of Maintenance & Facilties

Location: Del Valle, TX

Posted Jun 16, 2025

Buffer, scrubbers, wet and dry vacuum cleaner, ladders, lifts, electric drill and hand tools, shampooer, mop, broom, computer, telephone, fire extinguisher, two…

Cloud Software Engineer - All Levels

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Jun 14, 2025

Experience in software development/engineering, including requirements analysis, software development, installation, integration, evaluation, enhancement,…

Java Developer

Company: NTT DATA

Location: Dallas, TX

Posted Jun 15, 2025

Collaborate with various stakeholders and multiple teams to own the delivery of high quality end-product. Triage and resolve technical issues escalated from…

Usability, Human Factors Engineer, and Graphic Designer

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Jun 14, 2025

The team researches and documents user workflows, designs front end systems, creates mockups, engages with users, interacts with multiple development teams…

Sous Chef Asian Cuisine

Company: Gate Gourmet

Location: Dallas, TX

Posted Jun 16, 2025

Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Experience with menu design a plus. Bi-lingual in Spanish is a plus.

Charge Nurse (7p-7a)

Company: Cedar Pointe Health and Wellness Center

Location: Cedar Park, TX

Posted Jun 15, 2025

Must be a licensed *RN or LVN*. This position is perfect for any *Nurse* that wants to advance and make a real contribution, rather than simply collecting a…

Microsoft 365 Security Manager

Company: Deloitte

Location: Austin, TX

Posted Jun 15, 2025

6+ years of hands-on technical experience with enterprise-level systems management systems such as SCCM and Intune and endpoint engineering (MEM) and mobile…

Data Scientist - All Levels

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Jun 14, 2025

Provide informed recommendations regarding competing technical solutions through awareness of the constantly shifting collections, processing, storage and…

Microsoft 365 Security Manager

Company: Deloitte

Location: San Antonio, TX

Posted Jun 15, 2025

6+ years of hands-on technical experience with enterprise-level systems management systems such as SCCM and Intune and endpoint engineering (MEM) and mobile…

Electrical Safety Manager

Company: Pfeiffer & Son, Ltd.

Location: La Porte, TX

Posted Jun 14, 2025

Develop and implement electrical safety programs to ensure compliance with local, state, and federal regulations (e.g., NFPA 70E, OSHA).

GraphMT Software Engineer

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Jun 14, 2025

Design, develop, and modify software systems using scientific analysis and mathematical models to predict and measure outcomes and consequences of design…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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