Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Custodial Cleaner

Company: KBR

Location: Houston, TX

Posted Jun 16, 2025

Be able to clearly and effectively communicate with staff and guests. KBR Mission Technology Solutions delivers full life cycle professional and technical…

Residential HVAC Technician

Company: Davis Air Conditioning & Heating, Inc

Location: Stafford, TX

Posted Jun 16, 2025

Our heating and cooling team also enjoys great benefits, including an employee health insurance program (with family option), paid holidays, paid vacation, a…

Lead Network and Cloud Architect

Company: MCKESSON

Location: Irving, TX

Posted Jun 16, 2025

Serve as the technical SME and point of escalation for troubleshooting network and cloud infrastructure issues.

Graphics and Web Design Coordinator (Central Office)

Company: Irving Independent School District

Location: Irving, TX

Posted Jun 16, 2025

Knowledge of current trends in the areas of graphic design, web design, social media, communication strategies and aesthetics.

Plumber

Company: 100% Plumbing Houston

Location: Houston, TX

Posted Jun 16, 2025

Proficient in commercial driving with a valid driver's license. Utilize hand tools and power tools to complete plumbing tasks efficiently.

Form Carpenter

Company: Turner Construction Company

Location: Dallas, TX

Posted Jun 16, 2025

Proficient knowledge of materials, methods, and tools involved in construction or repair of buildings or other structures, foundations, and framing.

Accountant

Company: Mitsubishi Heavy Industries Compressor International Corporation

Location: Houston, TX

Posted Jun 16, 2025

Verifies contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments via online…

Security Guard - Level II Certification - 187 days

Company: Katy Independent School District

Location: Houston, TX

Posted Jun 16, 2025

Previous experience as a security guard preferred. Maintain emotional control and professionalism under stress; prolonged standing; strenuous walking and…

Electrician

Company: North Texas Tollway Authority

Location: Plano, TX

Posted Jun 16, 2025

Installs, repairs, and troubleshoots electrical equipment by operating vehicles and equipment, testing instruments and tools, and installing electrical…

Residential HVAC Service Technician

Company: Advent Air Conditioning, Inc.

Location: Coppell, TX

Posted Jun 16, 2025

Have and maintain a clean driving record. Participate in training allowing you to grow and develop as a professional. Keep your truck inventory up to date.

Executive Chef

Company: KBR

Location: Houston, TX

Posted Jun 16, 2025

KBR Mission Technology Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation.

Drywall Journeyman

Company: Turner Construction Company

Location: Dallas, TX

Posted Jun 16, 2025

Performance requires physical ability to navigate work areas under construction, climb permanent and temporary stairs, passenger use of construction personnel…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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