Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Machine Learning Engineer - AI Trainer

Company: DataAnnotation

Location: Irving, TX

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

PT Class A Truck Driver

Company: 10 Roads Express

Location: San Antonio, TX

Posted Jun 11, 2025

12+ months of verifiable tractor trailer driving experience. $500 referral bonus (paid after referred driver completes first trip). Class A CDL is required.

Central Market Executive Chef

Company: HEB

Location: Dallas, TX

Posted Jun 11, 2025

Degree in Culinary Arts or equivalent professional certification preferred. Lead, train, and develop a high-performing team, fostering a culture of excellence,…

Experiential Graphic Designer

Company: Page Southerland Page, Inc.

Location: Houston, TX

Posted Jun 11, 2025

Collaborate with multi-disciplinary design team (brand, interior architecture, architecture) to develop strategies and document graphic solutions that will…

Machine Learning Engineer - AI Trainer

Company: DataAnnotation

Location: Plano, TX

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Software Engineer

Company: Caterpillar

Location: Irving, TX

Posted Jun 11, 2025

REQS: This position requires a bachelor’s degree, or foreign equivalent in Computer Science, Data Engineering, Computer Engineering, or a related field and 5…

Installation Services Welder - Lead

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Jun 11, 2025

A valid Class E driver’s license, or ability to obtain one, is required. CSI is currently recruiting for an experienced lead person/welder to lead a field crew…

Food Fanatic Chef

Company: US Foods, Inc.

Location: Austin, TX

Posted Jun 11, 2025

Must possess prior experience in the design and facilitation of training programs to large and varied audiences, with the aim of, driving innovation and sales…

Reporting Analyst

Company: eMetric

Location: San Antonio, TX

Posted Jun 11, 2025

*Master’s degree in educational measurement, quantitative psychology/psychometrics, or other data science related field*. Support QA efforts as needed.

Machine Learning Engineer - AI Trainer

Company: DataAnnotation

Location: San Antonio, TX

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

IT Project Manager -Sr

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jun 11, 2025

Bachelor’s degree in computer science or related field is required. Ensures adherence to quality standards, reviews project deliverables, and maintains/improves…

Machine Learning Engineer - AI Trainer

Company: DataAnnotation

Location: Dallas, TX

Posted Jun 11, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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