Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

AWS Cloud Infrastructure Architect

Company: LTIMindtree

Location: Houston, TX

Posted Jun 10, 2025

Monitor and optimize cloud costs and implement best practices for security using AWS IAM KMS Guard Duty and other security tools.

Project Manager - Cardiology - (Medical Center)

Company: Houston Methodist Specialty Physician Group

Location: Houston, TX

Posted Jun 10, 2025

This position routinely develops, coordinates and completes projects from design implementation to measurement and maintenance of desired outcomes in…

ITSM Analyst - San Antonio Texas

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Jun 11, 2025

Facilitate communications during these incidents, including verbal/written executive level status, running related conference calls and acting as a liaison with…

Construction Laborer

Company: ALAMO NEX CONSTRUCTION, LLC

Location: San Antonio, TX

Posted Jun 10, 2025

Extensive physical activity performing strenuous daily activities of a primarily productive/technical nature. Installing and maintaining sediment control fence.

HVAC Service Technician - Residential HVAC Servicing Company - Base Salary to 35.00/hour - Austin, TX

Company: AllSearch Professional Staffing

Location: Austin, TX

Posted Jun 11, 2025

Understanding of mechanical, electrical, and HVAC systems. HVAC certification or relevant trade school education preferred but not required.

Seasonal Sales Associate - Cotton On Barton Creek

Company: Cotton On Group

Location: Austin, TX

Posted Jun 11, 2025

Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores.

Clinical Specialty Pharmacist

Company: Ascension

Location: Austin, TX

Posted Jun 11, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Provide patient counseling when required.

Senior Graphic Designer

Company: FloSports, Inc.

Location: Austin, TX

Posted Jun 11, 2025

Visual Content Creation: Lead the design process for a wide range of visual content, including but not limited to graphics, illustrations, social media assets,…

Part Time Sales Associate - Macy's Shop - The Domain

Company: Hugo Boss

Location: Austin, TX

Posted Jun 10, 2025

Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.

GRC Analyst II (Hybrid - Coppell, TX)

Company: Blackhawk Network

Location: Coppell, TX

Posted Jun 11, 2025

Learn the numerous BHN product platforms and develop a broad domain and technical understanding of the security activities and control implementations.

Seasonal Sales Associate - Cotton On Houston Galleria

Company: Cotton On Group

Location: Houston, TX

Posted Jun 11, 2025

Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores.

CARPENTER - 2ND SHIFT

Company: Round Rock Independent School District

Location: Round Rock, TX

Posted Jun 10, 2025

Hourly Rate: Includes $1.50 shift differential for 2nd shift position. MUST MEET THE DISTRICT VEHICLE LIABILITY POLICY REQUIREMENTS AND MAINTAIN A VALID TEXAS…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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