Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sales Associate

Company: Rally House

Location: Dallas, TX

Posted Jun 10, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

Pediatric Home Nurse LVN / RN

Company: Amazing Care Home Health Services

Location: Austin, TX

Posted Jun 10, 2025

Excellent assessment skills and attention to detail. Rather than short visits, traveling to multiple patients per shift, you work with one patient per shift.

Security Officer Full-Time (Nights)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Jun 10, 2025

Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes…

Electrical Project Manager

Company: Jomar Contractors

Location: Houston, TX

Posted Jun 10, 2025

Bachelor's degree in Electrical Engineering or related field preferred. Familiarity with NEC standards and electrical engineering principles.

VTL Operator

Company: Afton Pumps

Location: Houston, TX

Posted Jun 10, 2025

Perform laser cutting, welding, and electrical discharge machining as required by production needs. Operate CNC machines and other manufacturing equipment to…

Spa Sales Associate

Company: 3-D CONSTRUCTION

Location: San Antonio, TX

Posted Jun 10, 2025

Delivering exceptional customer service to all guests while insuring a positive experience. Maintain Spa cleanliness & assist with laundry and sanitation as…

Palantir Data Scientist

Company: Deloitte

Location: Dallas, TX

Posted Jun 10, 2025

Using tools such as Palantir Foundry, they will also work with cutting-edge DevOps technologies, develop advanced analytics products, and apply data pipelining…

Graphic Designer

Company: Fastsigns

Location: Pasadena, TX

Posted Jun 10, 2025

Please send resume to email no phone calls accepted. In the production room, you will be responsible for all aspects of the physical construction and assembling…

IT Governance Analyst

Company: Toyota

Location: Plano, TX

Posted Jun 10, 2025

Bachelor’s degree in Finance, Risk Management, Business, or a related field. The IT Governance Analyst will play a critical role in the oversight of the…

Customer Service Representative - Westwood Insurance Agency

Company: The Baldwin Group

Location: Plano, TX

Posted Jun 10, 2025

Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions.

2nd Grade Teacher

Company: Harmony Public Schools Austin

Location: Austin, TX

Posted Jun 10, 2025

JOB GOAL: Plan, organize and implement an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill…

Cyber Identity - Entra ID Specialist Master

Company: Deloitte

Location: Houston, TX

Posted Jun 10, 2025

Document platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation steps. Tech/BE/BCA/MCA Degree required.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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