Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Day Supervisor

Company: GDI Services Inc US

Location: Houston, TX

Posted Jun 05, 2025

Must be able to work safely in a clean room manufacturing environment, utilizing safety glasses, clean room suits, and understanding the danger of acids and…

Senior Industrial Accountant JN -062025-161158

Company: Goodwin Recruiting

Location: Austin, TX

Posted Jun 05, 2025

Oversee and apply cost accounting principles, including job costing, inventory tracking, and work-in-progress assessments. Proficiency with Sage 300 ERP system.

Project Supervisor

Company: Hercules Foundation Repair

Location: San Antonio, TX

Posted Jun 05, 2025

Have a valid driver’s license and clean driving record. Valid driver’s license and clean driving record. Proven ability to manage field crews and subcontractors…

Hollow Metal Welder, Fabricator, Warehouse, Field Technician

Company: Architectural Division 8

Location: San Antonio, TX

Posted Jun 05, 2025

Under the direct supervision of the plant manager the hollow metal shop welder/fabricator performs precision manufacturing, fabrication, welding, smoothing,…

Container Lead Flow

Company: US Farathane

Location: Austin, TX

Posted Jun 05, 2025

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to deal with problems involving a few concrete variables in…

Owner Operator/Delivery Driver

Company: Exclusive Furniture

Location: Missouri City, TX

Posted Jun 05, 2025

Valid professional driver’s license. Good driving record with no traffic violations. We are looking for a responsible Box Truck Delivery Driver to distribute…

CNC Machinist – Second Shift (Bonuses + Overtime!)

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Jun 05, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

Sous Chef - Restaurant

Company: Marriott International, Inc

Location: Dallas, TX

Posted Jun 05, 2025

Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. Prepares and cooks foods of all types, either on a…

Cybersecurity Analyst (Product Security Engineer)

Company: HITACHI ENERGY USA INC

Location: Houston, TX

Posted Jun 05, 2025

Bachelor’s degree in Computer Science, Cybersecurity, or a related field. Stay current with global cybersecurity trends, tools, and regulations.

Civil Engineer - Project Manager

Company: Graham Associates, Inc.

Location: Arlington, TX

Posted Jun 05, 2025

Superior civil engineering design knowledge, skills and oversight, including roads, site, drainage, water and wastewater systems for all types of projects (i.e.…

Accountant 2

Company: ERCOT/Electric Reliability Council of Texas

Location: Austin, TX

Posted Jun 05, 2025

Bachelor's Degree : Accounting, Finance or related field (Required). Works on moderately complex accounting issues where analysis of situations requires an in-…

Customer Service Advisor

Company: Æ Realty Group

Location: San Antonio, TX

Posted Jun 05, 2025

Humility – We will listen to others, practice mindfulness, have gratitude for what we have, ask for help when we need it, seek feedback from others, and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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