Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Start-Up Technician, HVAC

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 05, 2025

This role requires strong technical skills, troubleshooting expertise, and the ability to work independently or as part of a team in a commercial construction…

Retail Sales Associate

Company: Best Buy

Location: Schertz, TX

Posted Jun 05, 2025

Complete cashier duties for purchases, returns and exchanges. We’ll train you with the skills and knowledge you need to confidently recommend the right tech…

Retail Community Coordinator (Hunting Gear)

Company: PLACERS

Location: Dallas, TX

Posted Jun 05, 2025

In this role, you will play a key role in driving foot traffic to our retail brand store(s) by developing and executing innovative strategies.

Product Marketing Manager

Company: Zendesk

Location: Austin, TX

Posted Jun 05, 2025

Be the connective tissue - collaborate with Product, Marketing, Sales, Success, Operations, and Enablement teams to develop strategic frameworks and assets for…

Journeyman Plumber

Company: C W Service Pros

Location: Lewisville, TX

Posted Jun 05, 2025

Valid driver’s license with clean driving record. Company truck, gas card, phone, and tablet provided. Perform residential service and repair plumbing work.

Security Officer (FT)

Company: GuardTexas

Location: San Antonio, TX

Posted Jun 05, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Some locations may require driving company vehicle…

Manufacturing Accountant in Brownsville

Company: Hireworks San Antonio

Location: San Antonio, TX

Posted Jun 05, 2025

Computer literacy skills, especially with MS Excel and basic data entry and computation. Document financial transactions by entering account information.

Software Engineer

Company: ManTech

Location: San Antonio, TX

Posted Jun 05, 2025

Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (…

Software Engineer

Company: ManTech

Location: San Antonio, TX

Posted Jun 05, 2025

Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Commercial Off-the-shelf (…

Highway Laborer

Company: MICA Corporation

Location: Austin, TX

Posted Jun 05, 2025

Hold and maintain a valid Texas driver’s license. Operate hand and power tools of all types. Load and unload construction equipment. High school diploma or GED.

Security Officer (FLEX)

Company: GuardTexas

Location: San Antonio, TX

Posted Jun 05, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Must be able to work any shift and have a Level II…

Lead Construction Project Manager

Company: Harris County

Location: Houston, TX

Posted Jun 05, 2025

Review progress reports, recommendations, notifications, confirmations, and other documents relating to construction projects prepared by field inspection…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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