Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Scientist, Load Forecasting

Company: NRG Energy, Inc

Location: Houston, TX

Posted Jun 06, 2025

Communicate technical concepts clearly to both technical and non-technical stakeholders. Leverage tools such as Python (Pandas, Statsmodels, Scikit-learn) to…

Program Manager I - Events, Management, Communications

Company: University of Houston

Location: Houston, TX

Posted Jun 06, 2025

Marketing and Communications - manages social media content creation, deployment, and engagement; interviews, writes, edits, and disseminates news releases and…

Assistant Project Manager

Company: R.M. Chin & Associates

Location: Dallas, TX

Posted Jun 06, 2025

Associate’s degree in a related construction, engineering, or technical discipline, or equivalent. Monitors contractor’s construction progress with the baseline…

Graphic Designer

Company: Billingsley Company

Location: Dallas, TX

Posted Jun 06, 2025

Bachelor's degree in Graphic Design, Visual Arts, or a related field. Proficiency in graphic design software, including Adobe Creative Suite (Photoshop,…

Countertop Fabricator (Solid Surface)

Company: EJG Custom Carpenter LLC

Location: San Antonio, TX

Posted Jun 06, 2025

Experience working with power tools, table saw, miter saw, etc. Willing to learn how to read and understand cut list and shop drawings to cut and assemble…

Critical Care Pharmacist PRN

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jun 06, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Regional Marketing Director

Company: Highmark Residential, LLC

Location: Houston, TX

Posted Jun 06, 2025

Proficiency in creative and design concepts, with the ability to collaborate effectively with graphic designers and creative teams to execute (and develop, as…

IT Strategic Business Partner

Company: Alkegen

Location: Dallas, TX

Posted Jun 06, 2025

Bachelor’s degree in Information Technology, Business Administration, Engineering, or related field; advanced degree preferred.

Car Sales Professional

Company: VA SCT LLC

Location: Humble, TX

Posted Jun 06, 2025

Conduct outbound sales calls and follow up with leads to drive sales. Ability to engage in outbound sales and support. Amazing Pay Plan with bonuses.

Staff GRC Analyst-PCI/HIPAA-Austin or San Antonio, TX

Company: H-E-B

Location: Austin, TX

Posted Jun 06, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

Sous Chef

Company: WING QUARTER

Location: Houston, TX

Posted Jun 06, 2025

Collaborate with the head chef to develop new menu items and specials. Monitor kitchen equipment and report any maintenance or repair needs.

Sr. Financial Data Analyst

Company: Central Health

Location: Austin, TX

Posted Jun 06, 2025

Communicate findings through compelling visualizations and executive summaries tailored for both technical and non-technical audiences.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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