Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

AWS Architect

Company: Infosys

Location: Plano, TX

Posted May 23, 2025

Ability to communicate technology solutions to various stakeholders (technical, business, enterprise architecture, and senior management teams) with excellent…

Senior Malware Analyst (Android)

Company: SERVISS LLC

Location: Austin, TX

Posted May 22, 2025

Tool Creation & Automation: Build and refine custom tools and scripts to support automated reverse engineering workflows and large-scale analysis.

Machine Helper - 1st Shift

Company: Pratt Industries

Location: Schertz, TX

Posted May 22, 2025

Equipment design and capabilities that can be translated into efficient operation. Able to read and follow instructions on factory masters.

Senior Graphic Designer

Company: CesiumAstro

Location: Austin, TX

Posted May 22, 2025

Expert-level skills in collateral design and literature production, including mastery of layout, typography, and visual hierarchy to create polished, on-brand…

Lead Software Engineer in Test

Company: Deloitte

Location: Houston, TX

Posted May 23, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Design, develop, and maintain advanced automation frameworks to drive "…

Senior Data Scientist - Agentic AI

Company: Tiger Analytics

Location: Houston, TX

Posted May 22, 2025

Utilize combined knowledge of data structures, analytics, algorithms/models, and strong computer science fundamentals to prepare datasets, conduct analytics,…

Lead Software Engineer in Test

Company: Deloitte

Location: Dallas, TX

Posted May 23, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Design, develop, and maintain advanced automation frameworks to drive "…

Plumbing Apprentice

Company: Chabert Plumbing

Location: Austin, TX

Posted May 22, 2025

Current state of Texas plumbing apprentice registration or plumbing license. Assist licensed plumbers in installing, maintaining, and repairing plumbing systems…

Security Officers

Company: ACT Security Group

Location: Houston, TX

Posted May 22, 2025

Security Officers Requirements: Valid Texas Security License Thank you for your interest in joining our team. We carefully review all applications and will…

HVAC Technician

Company: Tiger Services Air Conditioning and Heating

Location: San Antonio, TX

Posted May 23, 2025

Tiger Services Air Conditioning and Heating has been providing the San Antonio area with dependable ac & air conditioning repair, maintenance and equipment…

Controller

Company: PWA Coalition of Dallas, Inc

Location: Dallas, TX

Posted May 22, 2025

Strong values and a bias for action in decision-making with solid decision-analysis skills including cost/benefit analysis. Able to be a hands-on leader.

Commercial Construction Plumbing Foreman

Company: Chabert Plumbing

Location: Austin, TX

Posted May 22, 2025

*Other*: Valid driver’s license and reliable transportation. *Licensing*: Valid journeyman plumbing license required. Health, dental, and vision insurance.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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