Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

District Graphic Designer/Executive Assistant/Art Teacher

Company: Burnham Wood Charter School District

Location: San Antonio, TX

Posted May 23, 2025

Receive and relay telephone messages. Abide by state statutes, school board policies and regulations. Work on a wide range of projects and media, using various…

Retail Sales Associate - Womens Shoes, Lacantera - Flex

Company: Macy’s

Location: San Antonio, TX

Posted May 23, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

bealls Store Associate

Company: bealls

Location: Windcrest, TX

Posted May 23, 2025

Building guest loyalty through promoting and educating the guest on credit and loyalty programs. Being part of a team that delivers exceptional guest experience…

RN ECMO ICU

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted May 23, 2025

The ECMO ICU RN is competent in all mechanical circulatory devices including percutaneous and implantable ventricular assist devices, intra-aortic balloon pumps…

Internal Audit: Business Data Analyst OR Senior Business Data Analyst (Range)

Company: San Antonio Water System

Location: San Antonio, TX

Posted May 23, 2025

The analyst partners closely with the audit team to understand the data behind key processes, risks, and controls in order to recommend and execute audit…

Certified Teacher Business/Marketing

Company: Somerset Collegiate Academy

Location: San Antonio, TX

Posted May 23, 2025

Keeps informed of and complies with applicable federal, state and school regulations and policies for classroom teachers.

Entry Level Strip Operator (Nights) #6508150525TX

Company: Meyer Tool Inc.

Location: San Antonio, TX

Posted May 23, 2025

Meyer Tool currently has close to 1500 electrical discharge machining (EDM) machines (wire, ram, and fast hole drilling) including waterjet machining,…

Corporate Affairs Account Manager, Insurance

Company: USAA

Location: San Antonio, TX

Posted May 23, 2025

Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise…

AE - Brand Ambassador (Sales Associate)

Company: American Eagle Outfitters

Location: Houston, TX

Posted May 23, 2025

Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.

RN Registered Nurse Med Surg Pulmonary

Company: Ascension

Location: Austin, TX

Posted May 23, 2025

Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Serve as a primary coordinator of all disciplines for…

Executive Sous Chef

Company: Bulla Gastrobar

Location: Plano, TX

Posted May 23, 2025

As the Executive Sous Chef, you will work alongside the Executive Chef and General Manager to oversee all kitchen operations, maintain food quality and…

Carpenter

Company: DX Construction

Location: Dallas, TX

Posted May 23, 2025

Utilize hand tools and power tools effectively for various carpentry tasks. Familiarity with various power tools and hand tools used in carpentry work.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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