Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Construction General Laborer

Company: Labor That Works, LLC.

Location: Schertz, TX

Posted May 22, 2025

Basic knowledge of mechanical and electrical maintenance is a plus. Clean up work areas, tools, and spills after jobs are done. This is an *outdoor* position.

Experienced Press Brake Operator 1st shift

Company: Winholt Equipment Group

Location: Grand Prairie, TX

Posted May 22, 2025

The ideal candidate will have a strong mechanical knowledge and experience with various machining processes. Cut/Shear sheets of aluminum, steel and stainless…

Corporate Pastry Chef

Company: Lombardi Family Concepts, Inc.

Location: Dallas, TX

Posted May 22, 2025

Possession of a valid Texas food handler’s certificate. They will work closely with Corporate and Executive Chefs on the creation, development and…

Office Manager

Company: Metro Vein Centers

Location: Cypress, TX

Posted May 22, 2025

Oversee the day-to-day operations of the office while assisting with the daily front desk duties. Our physicians are empowered to solely focus on patient-care,…

First Class Sheet Metal Worker

Company: Tradesmen International, Inc.

Location: Dallas, TX

Posted May 22, 2025

Use small hand tools electric drills grinders rivet guns and shop equipment drill press press break Shears etc. Experience in physically demanding environments.

Xfinity Field Sales Associate

Company: Eagle View Recruiting

Location: Houston, TX

Posted May 22, 2025

Process transactions accurately and efficiently. Handle customer inquiries and resolve any issues promptly. We’re seeking a *highly organized, responsible, and…

Tax Senior - Sustainability - Reable Energy

Company: Deloitte

Location: Austin, TX

Posted May 22, 2025

Bachelor's degree in accounting, finance, law, business administration, economics, or related field. 3+ years' experience in related field.

Part Time Luxury Retail Security Guard

Company: Global Threat Solutions

Location: Austin, TX

Posted May 22, 2025

Agents will be responsible for observing and reporting all suspicious activity, preventing theft at assigned site, liaison with client representatives and law…

Commercial Electrician

Company: Growthwise Search Partners

Location: Houston, TX

Posted May 22, 2025

You will drive your own vehicle and tools to job sites. Provide your own tools to utilize at the job site. Perform electrical installations – wire, conduit and…

Tax Senior - Sustainability - Reable Energy

Company: Deloitte

Location: Dallas, TX

Posted May 22, 2025

Bachelor's degree in accounting, finance, law, business administration, economics, or related field. 3+ years' experience in related field.

Tax Senior - Sustainability - Reable Energy

Company: Deloitte

Location: Houston, TX

Posted May 22, 2025

Bachelor's degree in accounting, finance, law, business administration, economics, or related field. 3+ years' experience in related field.

HVAC Technician 10% commisions + hourly

Company: Grande Air Solutions

Location: Pflugerville, TX

Posted May 22, 2025

Valid driver's license with a clean driving record; ability to operate a company van for service calls. Proven experience as an HVAC Technician or similar role…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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