Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Staff Software Engineer

Company: General Motors

Location: Austin, TX

Posted May 16, 2025

Bachelor’s or Master’s in CS, Engineering, or related field (or equivalent experience). Track record of mentoring engineers and leading technical direction at…

Data Architect (Immediate Opening)

Company: IDEA Public Schools

Location: Houston, TX

Posted May 16, 2025

Provide guidance to software engineering teams on design, scalability, and performance. Design future-state analytical architecture and cloud migration roadmap.

HVAC Service Tech

Company: Radiant Plumbing and Air Conditioning

Location: Austin, TX

Posted May 17, 2025

Valid driver's license with no major violations within the last 3 years. Customer service skills to diagnose and sell the repair to the customer.

Engineering Manager, Foundations

Company: Chainlink Labs

Location: Austin, TX

Posted May 16, 2025

Proven experience in managing the complete engineering and delivery lifecycle of a product, with strong customer empathy and the ability to balance product…

Blow Mold Technician II

Company: VPET USA, LLC

Location: Garland, TX

Posted May 16, 2025

Basic electrical trouble shooting and repair. Basic mechanical trouble shooting and repair. Must be able to become forklift certified within 60 days.

Operations Data Analyst (IN2608 - NIC)

Company: CommuniCare Health Centers (Texas)

Location: San Antonio, TX

Posted May 16, 2025

Utilizes visualization and presentation tools using technology such as Tableau/Power BI/Domo, or similar, to extract, clean, normalize and translate the data…

Project Manager

Company: ValvTechnologies Inc.

Location: Houston, TX

Posted May 17, 2025

Creates and communicates project schedules taking into consideration engineering capacity, manufacturing capacity, internal manufacturing readiness, and OEM…

Senior Plumber

Company: American Water Savings

Location: Dallas, TX

Posted May 16, 2025

Valid Drivers license with a clean driver’s abstract. Be welcoming and determined to develop rapport with clients and colleagues. Paid time off and holidays.

Brand Ambassador (Full-Time or Part-Time)

Company: Renuity

Location: San Antonio, TX

Posted May 16, 2025

Hospitality (hotel front desk, concierge, event staff). Restaurants (servers, bartenders, hosts, front-of-house staff). Full-Time | W2 Employee.

Manual Machinist Sign ON Bonus

Company: Flowserve Corporation

Location: Pasadena, TX

Posted May 17, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

Daycare/Preschool Teacher

Company: Little Sunshine's Playhouse & Preschool

Location: San Antonio, TX

Posted May 17, 2025

A bevy of benefits and perks (some limited to our full-time staff): NO NIGHTS AND NO WEEKENDS. Health, dental, vision and life insurance.

Lead Preschool Teacher (Fluent in Spanish/English) - Kido Heights Campus

Company: Kido

Location: Houston, TX

Posted May 16, 2025

High School Diploma + 1+ year in a licensed early childhood classroom. Small teacher-to-child ratios. Experience as a lead teacher (preferred: CDA or degree in…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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