Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CDL A Local Delivery Truck Driver

Company: Sysco

Location: Lewisville, TX

Posted May 15, 2025

License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Our truck drivers build relationships with each customer using…

HVAC Service Tech

Company: Tempo Air

Location: Irving, TX

Posted May 15, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit. Tempo, Inc. is committed to equal employment opportunity to all…

SOFTWARE ENGINEER III - CARDS

Company: Frost Bank

Location: Dallas, TX

Posted May 15, 2025

Collaborate with and provide technical advice to Product Owners, Business Analysts, and lines of business to estimate level-of-effort, timing, and feasibility,…

Staff Frontend Engineer, AI Applications

Company: Intelligent Medical Objects

Location: Houston, TX

Posted May 16, 2025

Ability to implement pixel-perfect, accessible UIs from design tools such as Figma, adhering to WCAG and responsive design principles.

Machinist - 2nd Shift

Company: PEAK Technical Services Inc.

Location: San Antonio, TX

Posted May 15, 2025

Trade or technical school training in machining or related field. Proficient with measuring tools and equipment, including micrometers, calipers, indicators,…

React Engineer

Company: Tevpro

Location: Houston, TX

Posted May 15, 2025

3+ years of hands-on experience with React, Hooks, and modern state management (e.g., Redux, Zustand, Recoil, or Context API). Generous PTO and parental leave.

General Manager - 75 West

Company: Bell Partners

Location: Dallas, TX

Posted May 15, 2025

BA/BS in Business, Hospitality, Property Management, or a related field. Ability to work with mechanical and electrical equipment, as well as hazardous…

Licensed Plumber

Company: Tempo Air

Location: Irving, TX

Posted May 15, 2025

Respond to emergency calls as needed. Interprets and applies mechanical and structural blueprints to plan plumbing repairs and modifications.

Daycare/Preschool Teacher

Company: Little Sunshine's Playhouse & Preschool

Location: Lakeway, TX

Posted May 16, 2025

A bevy of benefits and perks (some limited to our full-time staff): NO NIGHTS AND NO WEEKENDS. Health, dental, vision and life insurance.

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted May 15, 2025

Takes broad challenges and, through independent professionally developed analysis, identifies and analyses options, and breaks them down into initiatives…

Custodian

Company: SBM Management

Location: Irving, TX

Posted May 16, 2025

Light maintenance (replace light bulbs, restock supply cabinet/room). Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing,…

Head Baker/Pastry Chef

Company: CinqueTerreWest osteria

Location: Austin, TX

Posted May 15, 2025

Able to place orders and manage inventory, food cost, labor cost and sanitation up to standard. Maintain cleanliness and organization of the kitchen area,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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