Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Developer I

Company: IBC Bank

Location: San Antonio, TX

Posted May 19, 2025

Ability to prepare, read, analyze, and interpret technical documentation and design specifications. Understanding of fundamental design principles for building…

Senior Accountant

Company: TOKYO GARDENS COMPANY

Location: Houston, TX

Posted May 18, 2025

Ensure accurate and timely filing of state taxes. Manage end-to-end AP, Credit Card, and expense reimbursement processes including matching invoices and data…

Upholstery Frame Carpenter

Company: Briley's Upholstery Shop

Location: Austin, TX

Posted May 18, 2025

Operate various hand tools and woodworking equipment. Assist with installation and tasks at job sites. Communicate and teach shop procedures to others.

Data Engineering - Client Data - Software Engineer - Associate - Dallas

Company: Goldman Sachs

Location: Dallas, TX

Posted May 19, 2025

A bachelor's or master's degree in a computational field (Computer Science, Applied Mathematics, Engineering, or in a related quantitative discipline).

Security Accounts Manager, Experience Required (FT - Salaried)

Company: GuardTexas

Location: Houston, TX

Posted May 17, 2025

To drive company vehicle, candidate MUST be at least 25 years of age and has held a active driver's license for at least 3 years without violations.

Oracle Cloud Report Developer

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted May 17, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related field. Oracle Cloud certification(s) in reporting, analytics, or related areas.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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