Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Licensed Journeyman Electrician

Company: Infrastructure Engineering & Construction Inc

Location: Houston, TX

Posted May 14, 2025

Infrastructure Engineering & Construction Inc, an industrial engineering & construction company is looking to hire Industrial Electricians to install, maintain,…

Senior Analyst, Compliance Analytics

Company: Cheniere Energy, Inc.

Location: Houston, TX

Posted May 14, 2025

Proven experience with data analysis, utilizing tools like excel, Tableau, Power BI, or other data visualization platforms to analyze and present data with a…

Communications Security Operator (FLEX)

Company: Marksman Security

Location: San Antonio, TX

Posted May 14, 2025

Non-Commissioned security license through the state of Texas. Manage incoming phone calls and alerts via internal communications system, national weather, and…

HR Data Analyst (Workday)

Company: DFW International Airport

Location: Dallas-Fort Worth, TX

Posted May 13, 2025

Develops and applies mathematical models on structured and unstructured data sets to provide detailed analysis of current state and make predictions of likely…

Finish Carpenter

Company: DeWalls

Location: Dallas, TX

Posted May 14, 2025

Read and interpret schematics and blueprints to ensure proper installation and fabrication of carpentry elements. Job Types: Full-time, Contract.

Sales Associate/Repair Technician

Company: ZAGG

Location: Addison, TX

Posted May 13, 2025

ZAGG is the gold standard in mobile device protection and accessories. Installing purchased accessories, especially the InvisibleShield, on customers' devices.

Security Specialist

Company: Gavin de Becker & Associates

Location: Austin, TX

Posted May 13, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

Hospice Registered Nurse Case Manager

Company: New Vision Palliative & Hospice Care

Location: Houston, TX

Posted May 13, 2025

Current Registered Nurse (RN) license in the state of practice. You will work closely with multidisciplinary teams to develop and implement individualized care…

LVN/RN Private Duty Nurse

Company: Team Select Home Care

Location: Austin, TX

Posted May 14, 2025

Graduate of an approved school of professional nursing and currently licensed in the state(s) in which practicing. Maintains a current CPR certification.

Commercial Carpenter

Company: Jackson Construction

Location: San Antonio, TX

Posted May 14, 2025

Ensure Safety and Compliance: Follow all safety protocols and building regulations while maintaining tools and equipment in top condition to foster a safe,…

RN Infusion Nurse

Company: The Center for Cancer and Blood Disorders

Location: Plano, TX

Posted May 14, 2025

Must have telephone communication and etiquette skills. Must be certified to administer chemotherapy. Must be licensed with Texas State Board of Nurse Examiners…

Contract Data Analyst

Company: Amyx, Inc.

Location: San Antonio, TX

Posted May 14, 2025

Knowledge of methods and techniques of fact-finding, analysis, and resolution of complex problems, and the ability to develop concrete action plans to solve…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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