Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Support Assistant

Company: Reliable Automatic Sprinkler Co., Inc.

Location: Dallas, TX

Posted May 08, 2025

Working knowledge of administrative, clerical, and manufacturing processes. The Customer Service Sales Support Admin Assistant provides support and diversified…

Payment Posting Representative - Senior (On-site UTHP)

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted May 08, 2025

Accurate and detailed posting of EOB payment from the insurance companies and patient checks and credit card payments to the patient account.

Marketing/Proposal Coordinator

Company: Poznecki-Camarillo

Location: San Antonio, TX

Posted May 08, 2025

4+ years’ experience with proposal coordination, graphic design, technical writing, communications, marketing, or similar roles. Paid Vacation and Sick Leave.

Business Analyst - Case Mgmt Team

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted May 08, 2025

Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies; high-level system design methodologies and…

HVAC - Houston

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Houston, TX

Posted May 08, 2025

Clean or lubricate vehicles, machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment.

Electrician - Houston

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Houston, TX

Posted May 08, 2025

Our Electricians manage the completion of various electrical tasks such as electrical break & repair, troubleshooting/maintenance, and service upgrades while…

Senior Software Developer (6+ Years Software Development Exp. Req.)

Company: WeInfuse

Location: Austin, TX

Posted May 08, 2025

Working in Ruby/Rails API with AngularJS/React front-end deployed on AWS cloud infrastructure we help keep track of patient appointments, drug inventory, and…

Staff, Data Scientist - Computer Vision

Company: Sam's Club

Location: Grapevine, TX

Posted May 08, 2025

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years' experience…

Operating Room Registered Nurse III- Full-Time 0630-1500

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted May 08, 2025

Current Texas Board of Nursing (or Compact State) RN license Or Temporary TX License (Permanent license to be obtained within 90 days of hire).

Commercial Construction Project Manager

Company: Confidential

Location: Houston, TX

Posted May 08, 2025

Must have valid TX driver’s license and personal vehicle for travel to job sites as required. Conduct visual inspections; communicate with on-site…

HVAC-R service technician

Company: Accelerated Mechanical Services

Location: Dallas-Fort Worth, TX

Posted May 08, 2025

Operates hand tools, power tools, gauges and measuring equipment to perform service to the equipment and/or mechanical system. HVAC/R: 2 years (Required).

Sales Associate

Company: Dillard's, Inc.

Location: Plano, TX

Posted May 08, 2025

Operate cash registers and handle cash transactions accurately, ensuring proper cash handling procedures are followed.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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