Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Technician

Company: Harris County

Location: Houston, TX

Posted May 04, 2025

A minimum of five (5) years as an air conditioning mechanic or technician with hands-on experience in various aspects of mechanical installation and repair in…

Security Officer 503A

Company: Empower Pharmacy

Location: Houston, TX

Posted May 03, 2025

Requires a high school diploma or equivalent; a degree in criminal justice, security management, or a related field is preferred.

Custodian

Company: J&P Hospitality Management, LLC

Location: Humble, TX

Posted May 02, 2025

Custodian/Maintenance staff cleans the lobby and public restroom, washes and folds laundry, assists other staff in preparing checkouts to be guest-ready,…

Senior Data Analyst

Company: Aristocrat

Location: Austin, TX

Posted May 03, 2025

Understanding business needs and showing flexibility in answering multiple types of questions with data. Bachelor’s Degree in Economics, Finance, Statistics,…

Certified Registered Nurse Anesthetist

Company: TSAOG Orthopedic & Spine

Location: San Antonio, TX

Posted May 03, 2025

Must have and maintain a current license to practice in nursing as a registered nurse in the state of Texas. Must be a graduate from an accredited baccalaureate…

Retail Sale Associate

Company: Korn Ferry RPO for Tempur Sealy

Location: Austin, TX

Posted May 03, 2025

During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law.

Armed Security Guard (Experienced)

Company: Twin City Security

Location: Dallas, TX

Posted May 04, 2025

Twin City Security is seeking highly professional, licensed armed security officers (Level III or IV) to staff the front desk and conduct regular patrols at the…

IT Field Services Project Lead

Company: Prime Systems

Location: San Antonio, TX

Posted May 02, 2025

This position requires a very high percentage *of working time to be spent on-site* at school campuses across the state of Texas (San Antonio/Austin/Round Rock/…

Social Media Manager

Company: Houston Texans

Location: Houston, TX

Posted May 02, 2025

Experience in data-driven social listening and analytics tools such as Meta Business Suite, Emplifi, etc. Develop creative and engaging content while executing…

Brand Ambassador - Demonstrators and Product Promoters

Company: ABC Home & Commercial Services

Location: Austin, TX

Posted May 03, 2025

As ABC’s Brand Ambassador (In-store Lead Generator), primary objective is to set leads for in-home consultations (while at one or more of the locations of our…

Data Analyst II (226 Days)

Company: Dallas Independent School District

Location: Dallas, TX

Posted May 02, 2025

Experience in the field of educational research, evaluation, methodologies, measurement theory, planning or computer programming.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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