Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Porter

Company: Fairstead ESC LLC

Location: Houston, TX

Posted May 05, 2025

General interest in custodial and/or maintenance work and an ability to demonstrate mechanical aptitude. Walk the property daily, inspecting all areas for…

VP, Pharmacy Utilization Management

Company: Confidential

Location: Houston, TX

Posted May 05, 2025

Licenses/Certifications:* Current, unrestricted pharmacist license or licensure by the Texas State Board of Pharmacy within one (1) year of employment.

Financial Controller

Company: Aflalo Realty

Location: Dallas, TX

Posted May 05, 2025

Professional certification, such as CPA (certified public accountant) or CA (chartered accountant). Bachelor’s degree (or equivalent) in business, accounting,…

Project Manager (Audio Video/Security/Network) - Dallas, TX

Company: Ford Audio Video

Location: Irving, TX

Posted May 05, 2025

Hands-on experience in construction, A/V, or engineering. The employee should possess adequate manual dexterity, eyesight, and proficiency in using standard…

Exp'd Stainless Steel TIG Welder 1st Shift $20 HR

Company: Winholt Equipment

Location: Grand Prairie, TX

Posted May 05, 2025

Fitting and welding of stainless steel 18 gauge Material using a TIG welding process including fixture set up, interpretation of assembly drawings and diagrams,…

High End Finish Carpenter

Company: Montecito Millworks

Location: Dallas, TX

Posted May 05, 2025

Utilize hand tools and power tools effectively for various carpentry tasks. Fabricate custom woodwork and components according to project specifications.

Director of Regional Operations

Company: Atlantic Pacific Companies

Location: San Antonio, TX

Posted May 05, 2025

Utilize Business Intelligence tools for financial reporting and analysis. Prepare and present clear, concise reports; communicate technical data effectively to…

Software Engineer Journeyman

Company: Applied Research Solutions

Location: Lackland AFB, TX

Posted May 05, 2025

Bachelor’s Degree in Computer Science, Computer Engineering or related field, or equivalent experience. Awarded a Best Places to Work nominee since 2020, ARS…

Audio Visual Design Estimator - Houston, TX

Company: Ford Audio Video

Location: Houston, TX

Posted May 05, 2025

Provide technical expertise and input to optimize design solutions for complex projects. Bachelor’s degree in Electrical Engineering (EE), Electronics…

Internet Marketing Specialist

Company: ROMO DOOR SUPPLY LLC

Location: San Antonio, TX

Posted May 05, 2025

The ideal candidate will be skilled in *social media marketing, SEO, content creation*, and *AI tools* to streamline and scale campaigns.

Austin Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Austin, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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