Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Graphic Designer / Production Designer

Company: LV Collective

Location: Austin, TX

Posted May 06, 2025

Collaborate closely with the interior design team to ensure branding is fully integrated into the physical design of spaces, creating a seamless brand…

Project Lead Technician

Company: Digi Security Systems

Location: Dallas, TX

Posted May 05, 2025

Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

Convers Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Converse, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Customer Service Quality Assurance Representative

Company: Empower Pharmacy

Location: Houston, TX

Posted May 06, 2025

The Customer Service Quality Assurance (QA) Representative ensures exceptional customer experiences by assessing performance, analyzing feedback, and driving…

Houston Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Houston, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

San Antonio Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: San Antonio, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

(Mandarin Required)Bilingual Sales Assistant-Dallas

Company: Alipearl Dallas

Location: Dallas, TX

Posted May 05, 2025

Build and maintain customer relationships through follow-up calls, social media engagement, and networking. Basic understanding of social media platforms (e.g.,…

Junior Tax Accountant

Company: SWBC

Location: San Antonio, TX

Posted May 05, 2025

Utilizes federal tax return and other financial data to assist in the preparation of state income tax extensions and estimated payments.

Longhorn Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: San Antonio, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

Schertz Tutor/Teacher – All Subjects

Company: Grade Potential Tutoring

Location: Schertz, TX

Posted May 05, 2025

Professional independence – use your own materials and teaching methods. Willing to travel within your preferred local radius to meet the student (typically 5-…

GL Accountant

Company: FirstService Residential

Location: Austin, TX

Posted May 06, 2025

Prepares monthly cash flow forecasts. Identifies and records income and expenses by accounting periods and follows accounting schedules by preparing accruals,…

Project Manager II - Ecological Restoration

Company: Resource Environmental Solutions LLC

Location: Houston, TX

Posted May 05, 2025

PMP certification, PE/PG license, or relevant advanced degree. A Bachelor's degree in applied sciences, environmental engineering, construction management, or a…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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