Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Janitorial Technician

Company: Curative HR LLC

Location: Austin, TX

Posted Apr 30, 2025

The ideal candidate will take pride in maintaining a clean, safe, and professional environment for staff and visitors. Medical office experience a plus!

Cloud View Engagement Project Manager SME

Company: Govcio LLC

Location: San Antonio, TX

Posted Apr 29, 2025

Must have worked in and have a solid understanding of highly technical data center environments and equipment, be able to communicate and work with IT…

Cost Accounting Manager

Company: Austin Regional Clinic

Location: Austin, TX

Posted Apr 30, 2025

Ensures sales and use tax fillings and payments are made in accordance with applicable state and local tax laws. Administers Procurement and Fund Card programs.

NEW! BILINGUAL Insurance Customer Service Representative

Company: Puentes Insurance Agency, LLC

Location: Houston, TX

Posted Apr 30, 2025

Independent Agency *with over *45 years* in business located at 610 Loop & Heights area; is looking for a" *Bilingual English/Spanish * *Customer Service…

Concrete Straight Edge Finisher

Company: V.K. KNOWLTON CONSTRUCTION & UTILITIES, INC

Location: San Antonio, TX

Posted Apr 29, 2025

Must have a valid driver’s license to drive a company vehicle. Able to work with hand tools such as handsaws, sledgehammers, hammer drills, and general…

Journeyperson Plumber – Commercial Construction

Company: RedCap Staffing

Location: Houston, TX

Posted Apr 30, 2025

Must pass a background check and drug screening (per state/federal laws). Work alongside contractors and other trades to ensure projects are completed on time.

Staff Fullstack Gen AI Engineer

Company: Visa

Location: Austin, TX

Posted Apr 30, 2025

In this role, you will play a crucial part in designing, developing, deploying, and optimizing AI-powered tools for code/prototype generation using modern LLMs…

Selling Plumbing Technician - $100K–$200K Potential

Company: Malek Service Company

Location: Houston, TX

Posted Apr 29, 2025

Active driver’s license, physical and clean background record required. Tradesman or Journeyman license (Required). Year-round work with 40-hour pay guarantee.

Carpenter

Company: Hensel Phelps

Location: San Antonio, TX

Posted Apr 29, 2025

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed…

Principal Application Engineer - Insulation & Coatings SME

Company: Alkegen

Location: Houston, TX

Posted Apr 30, 2025

Experience in supervision and managing technical queries from multiple projects, heat transfer calculations, vendor design reviews, preparation of…

Security Officer

Company: Twin City Security

Location: Houston, TX

Posted Apr 30, 2025

Must be able to obtain and maintain any applicable licenses or certifications. Previous security, military, correctional or police officer experience is…

Commercial Service Plumber

Company: Dynamic Mechanical Solutions

Location: Dallas, TX

Posted Apr 30, 2025

Completes quoted projects and service calls while maintaining profitability. Safely drives company vehicles insured by past driving performance records.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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