Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Analyst - Performance Excellence Dept (Willowbrook)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted May 01, 2025

Bachelor's degree in computer science, engineering, math, physics or related field. Assists with design and implementation of processes to ensure accurate data…

Hook Lift/Roll Off Truck Driver

Company: BinDumped

Location: Austin, TX

Posted May 01, 2025

Austin's fastest growing roll off dumpster company is looking for drivers that want to be part of providing EXCEPTIONAL SERVICE LEVELS to all builders,…

Construction Controller

Company: Real Network Services, Inc.

Location: Dallas, TX

Posted Apr 30, 2025

CPA license (active and in good standing). Bachelor's degree in Accounting, Finance, or related field (preferred). Schedule: M-F 8am-5pm.

Pipe Welder - Nights

Company: CEIS | Rayne

Location: Houston, TX

Posted Apr 30, 2025

2+ years working in a manufacturing shop environment. 6G MIG/Flux welding on pipes. CEIS | Rayne is seeking an experienced pipe welder with 2+ years of…

Pharmacist I

Company: Texas Oncology

Location: Austin, TX

Posted May 01, 2025

Current license as a Pharmacist in state of practice. Bachelor's degree from an accredited school of pharmacy and current state licensure.

Armed Security Officer---ON CALL

Company: Quality Guard Services LLC

Location: Houston, TX

Posted Apr 30, 2025

Valid armed security license or certification as required by local regulations. Must have own weapon and level 3 holster. Must use your own vehicle.

SOFTWARE ENGINEER III - SALESFORCE

Company: Frost Bank

Location: San Antonio, TX

Posted Apr 30, 2025

Collaborate with and provide technical advice to Product Owners, Business Analysts, and lines of business to estimate level-of-effort, timing, and feasibility,…

Pharmacist Floater II - Kyle and surrounding areas

Company: H-E-B

Location: Kyle, TX

Posted May 01, 2025

Active license / in good standing with all regulatory agencies. Successful completion of all required training (e.g., H-E-B 40-hour pharmacist orientation under…

Journeyman Plumber

Company: Derryberry's Mechanical Contractors

Location: Pasadena, TX

Posted May 01, 2025

Utilize hand tools and power tools safely and effectively for various plumbing tasks. Proficient in using hand tools, power tools, and equipment specific to…

FLEX Security Officer

Company: Marksman Security

Location: San Antonio, TX

Posted May 01, 2025

Acknowledge and greet all guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous demeanor,…

Journeymen Electrician

Company: Tomball Controls

Location: Von Ormy, TX

Posted Apr 30, 2025

They will have the ability to fill out bills of material requests , quality control implementation of electrical systems, have the ability to look through cut…

Executive Chefs & Sous Chef's-Lead Cooks-Permanent Placement & Task Force 1

Company: United Restaurant + Hospitality Group

Location: Dallas-Fort Worth, TX

Posted May 01, 2025

Knows what it takes to lead a strong culinary team and to provide top-notch guest service; and. Solid leadership and guest-service skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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