Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

SR Project Manager

Company: Andrews Distributing

Location: Dallas, TX

Posted Apr 26, 2025

Conducts independent research and analysis and assembles cross functional teams to solve ambiguous problems and develops recommendations to senior leaders and…

Trade Specialist II (Electrical &/or Automotive Background)

Company: VIXXO

Location: Dallas, TX

Posted Apr 25, 2025

8+ years of relevant trade experience in field services including project management of multiple trades. Support the Account team with escalations, technical…

Clinic Nurse, CV Surgery Practice

Company: Cardiothoracic and Vascular Surgeons

Location: Austin, TX

Posted Apr 25, 2025

Reimbursement for required licensure and certification expenses. Extensive use of the telephone and computer for patient communication and scheduling.

Security Operations Center Analyst II

Company: Newrez

Location: Coppell, TX

Posted Apr 25, 2025

Excellent written and verbal communication skills, with the ability to document technical findings for both technical and non-technical audiences.

Enterprise Project Manager

Company: Travis County

Location: Austin, TX

Posted Apr 24, 2025

Holidays, some nights, some weekendsLocation: 700 Lavaca StreetDepartment: Technology and OperationsCriminal background check, driving, education, and…

General Construction Laborer

Company: RedCap Staffing

Location: Austin, TX

Posted Apr 25, 2025

Operate hand tools and power tools under the supervision of skilled tradespeople. Basic knowledge of construction methods, tools, and safety practices is…

HVAC Chiller Technician

Company: Confidential

Location: Round Rock, TX

Posted Apr 24, 2025

High school diploma or GED required; technical school or HVAC certification preferred. Strong diagnostic, mechanical, and electrical troubleshooting skills.

Digital Network Exploitation Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

Background in hardware/software engineering, programming, computer/network security, vulnerability analysis, penetration testing, computer forensics,…

Target Digital Network Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

We are looking for a Target Digital Network Analyst to conduct advanced analysis of collection and open-source data to generate insights and leads, ensure…

Data Scientist Principal – Bank AI/ML

Company: USAA

Location: San Antonio, TX

Posted Apr 25, 2025

Clearly translates complex analytical and technical concepts to diverse, technical, and non-technical audiences in a way that promotes organizational data…

Sushi Chef

Company: Osaka Steak and Sushi

Location: San Antonio, TX

Posted Apr 24, 2025

Provide exceptional customer service by engaging with guests about menu items and offering recommendations. Ensure all food handling and safety regulations are…

Exploitation Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Apr 24, 2025

Additional relevant experience includes engineering hardware and software, programming, computer and network security, vulnerability analysis, penetration…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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