Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Operations Specialist : MISS A ( HVAC Specialist)

Company: Miss A Stores

Location: Dallas, TX

Posted Oct 03, 2025

The role requires active management of the daily schedule, including adjustments for emergency calls, delays, or cancellations, with a focus on maximizing…

Marketing & Client Development Specialist

Company: Confidential

Location: Houston, TX

Posted Oct 03, 2025

Coordinate firm participation in events and design follow-up strategies to convert contacts into client leads.

C++ Engineer

Company: ALTA IT Services

Location: Houston, TX

Posted Oct 03, 2025

The ideal candidate is a seasoned C++ engineer with extensive experience in very large, performance-critical codebases, strong skills in multithreading and…

Registered Nurse - Home Health

Company: SIGNATURE Health Services

Location: Baytown, TX

Posted Oct 03, 2025

Valid Texas driver license and valid auto insurance that means the State of Texas requirements. We pay mileage reimbursement, array of benefits and a *sign-on…

Construction Laborer -Driver

Company: GREENRISE TECHNOLOGIES LLC

Location: Lewisville, TX

Posted Oct 03, 2025

A valid driver’s license and ability to meet insurance requirements for past driving record (Required). The Crew Member-Driver is responsible for completing the…

Janitor/ Housekeeping

Company: Thomas J Henry Law, PLLC

Location: San Antonio, TX

Posted Oct 03, 2025

Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that…

Graphic Designer

Company: CLS Health PLLC

Location: Webster, TX

Posted Oct 03, 2025

Bachelor's degree in Graphic Design, Visual Communication, or related field preferred (or equivalent professional experience). 401(k) with company match.

Sales Associates

Company: Drive Casa, LLC

Location: Dallas, TX

Posted Oct 03, 2025

Use other platforms to pursue leads such as email, social media and phone calls. Valid Driver's License and good driving record. Work Hours: *10:00am to 7:00pm.

Full Time Licensed Plumber-Dallas-Fort Worth, TX

Company: Stellar

Location: Dallas, TX

Posted Oct 03, 2025

Valid driver’s license and reliable transportation. Valid plumber’s license and relevant certifications. Ability to read and interpret blueprints, technical…

Channel Experience Marketing Specialist

Company: Steadily Insurance Agency

Location: Austin, TX

Posted Oct 03, 2025

*Marketing copy and design: *Assist in versioning and updating B2B marketing collateral and communications assets, including brochures, landing pages, webinar…

Associate Software Developer

Company: GuideStone

Location: Dallas, TX

Posted Oct 03, 2025

Communicates effectively to technical and non-technical audiences and adjusts messaging accordingly. This includes coding in Visual Studio, managing source…

Nuclear Pharmacist - Floating

Company: Cardinal Health

Location: San Antonio, TX

Posted Oct 03, 2025

Valid Pharmacist’s license in Texas, or able to obtain a valid license. Must hold a valid driver's license in the state in which the pharmacy is located.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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