Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Business Intelligence and Data Solutions Engineer

Company: Confidential

Location: Plano, TX

Posted Oct 03, 2025

*Team Leadership*: Mentor and guide data analysts and engineers, providing technical oversight while driving best practices in BI and ML development.

RN, Registered Nurse - Chemotherapy

Company: Christus Health

Location: San Antonio, TX

Posted Oct 03, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

RN Pediatric Operating Room

Company: Ascension

Location: Austin, TX

Posted Oct 03, 2025

Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Prepare operating rooms and surgical instruments and…

RN - Nurse Residency - February 2026

Company: Christus Health

Location: San Antonio, TX

Posted Oct 03, 2025

RN License in state of employment or compact. One year or less of experience as a licensed RN or holder of an active GN permit.

TDLR Licensed Wireman, Journeyman or Master Electrician *sign-on bonus*

Company: TriSMART Solar LLC

Location: San Antonio, TX

Posted Oct 03, 2025

$35–$45/hr based on experience and TDLR license. 2+ years of field experience (bonus if it’s solar!). Wiring the Future – Install and repair residential…

Sr. Machine Learning Engineer (Multi-Modal Retrieval & Conversational AI)

Company: Accion Labs US, Inc.

Location: Irving, TX

Posted Oct 03, 2025

Integrate conversational AI agents with *slot-filling logic* to request missing details from users. Knowledge of *schema-driven conversational AI design*.

Data Analyst

Company: Travis County

Location: Austin, TX

Posted Oct 03, 2025

Uses reporting tools to develop simple to moderately complex reports which are needed for business processes and statistical reports to evaluate productivity…

Project Manager

Company: WOODHAUS

Location: Carrollton, TX

Posted Oct 03, 2025

Coordinate installation activities with field supervisors. Coordinate with engineering team for technical clarifications and manage change orders.

Manual Machinist

Company: L.K. Jordan & Associates

Location: Houston, TX

Posted Oct 03, 2025

Responsibilities include fabrication, modification, and repair of mechanical instruments and parts for machine tools or industrial machines.

Junior Fullstack Engineer

Company: SerpApi

Location: Austin, TX

Posted Oct 03, 2025

Prioritize our own issues, both on our private and public roadmaps. Team members can adjust their own schedule, timezone, and unpaid vacation time the way they…

Software Engineer II

Company: Parsons

Location: Lackland AFB, TX

Posted Oct 03, 2025

BS degree in Computer Science, Computer Engineering, or a related technical field. Collaborate with team members to design, develop, and deploy high-quality…

Sous Chef

Company: Tinys No 5

Location: Houston, TX

Posted Oct 03, 2025

The incumbent will be working in a restaurant setting, on the floor with guests, in the kitchen and dish area. Assists Executive Chef in maintaining foods cost.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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