Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Entry Level Marketing & Sales Associate

Company: Penguin Promo Partners

Location: Bridgeview, IL

Posted Aug 07, 2025

In-office collaboration with retail field deployment. No prior sales experience is required—our hands-on training program equips you with the skills to succeed.

Client Success Coordinator

Company: CST Academy

Location: Chicago, IL

Posted Aug 07, 2025

*Sales Support:* Respond to inquiries, provide detailed information about our services, and convert leads into active clients.

Manual Turning (CNC Machining)

Company: BROADWIND INC. & SUBSIDIARIES

Location: Cicero, IL

Posted Aug 07, 2025

Sitting or standing for periods of time; walking, climbing, crawling, bending, twisting or stooping; may be exposed to noise, dust, fumes, vibrations if…

Customer Portal Coordinator

Company: Oil-Dri Corporation of America

Location: Chicago, IL

Posted Aug 07, 2025

Proven experience in data entry, preferably in a customer service or order management role. Maintain detailed and organized records of customer interactions and…

Security Risk Analyst

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Aug 07, 2025

This role requires a strong understanding of security governance processes and the technical knowledge necessary to assess vulnerabilities and quantify…

The North Face: Sales Associate - Chicago

Company: The North Face

Location: Chicago, IL

Posted Aug 08, 2025

Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.). As a Sales Associate you will be the face of the brand to our retail…

QA Analyst, BI

Company: Keeper Security, Inc.

Location: Chicago, IL

Posted Aug 07, 2025

Familiarity with web development concepts (e.g., React, responsive design), APIs, and relevant testing tools is beneficial.

Creative Services Manager - Graphic Designer

Company: Cintas

Location: Bedford Park, IL

Posted Aug 07, 2025

4+ years of graphic design experience. These include but are not limited to brochures, catalogs, sales materials, direct mail, RFPs, email campaigns, videos,…

Carpenter

Company: Kiwi Carpenters LTD

Location: Oak Park, IL

Posted Aug 07, 2025

Must have a valid drivers license and the legal right to work in the United States; Kiwi Carpenters is unable to provide sponsorship for employment visas.

Staff Accountant

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 07, 2025

Record, reconcile and monitor corporate credit card transactions and assist in managing the corporate credit card program.

Manager, Data Science

Company: PayPal

Location: Chicago, IL

Posted Aug 08, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Custodian

Company: J&J Worldwide Services

Location: Chicago, IL

Posted Aug 07, 2025

Deliver own output by following defined procedures and processes under close supervision and guidance. U.S. Persons includes U.S. citizens, U.S. nationals,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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