Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Entry Level Marketing & Sales Associate

Company: Penguin Promo Partners

Location: Bridgeview, IL

Posted Aug 07, 2025

In-office collaboration with retail field deployment. No prior sales experience is required—our hands-on training program equips you with the skills to succeed.

Client Success Coordinator

Company: CST Academy

Location: Chicago, IL

Posted Aug 07, 2025

*Sales Support:* Respond to inquiries, provide detailed information about our services, and convert leads into active clients.

Manual Turning (CNC Machining)

Company: BROADWIND INC. & SUBSIDIARIES

Location: Cicero, IL

Posted Aug 07, 2025

Sitting or standing for periods of time; walking, climbing, crawling, bending, twisting or stooping; may be exposed to noise, dust, fumes, vibrations if…

Customer Portal Coordinator

Company: Oil-Dri Corporation of America

Location: Chicago, IL

Posted Aug 07, 2025

Proven experience in data entry, preferably in a customer service or order management role. Maintain detailed and organized records of customer interactions and…

Security Risk Analyst

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Aug 07, 2025

This role requires a strong understanding of security governance processes and the technical knowledge necessary to assess vulnerabilities and quantify…

The North Face: Sales Associate - Chicago

Company: The North Face

Location: Chicago, IL

Posted Aug 08, 2025

Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.). As a Sales Associate you will be the face of the brand to our retail…

QA Analyst, BI

Company: Keeper Security, Inc.

Location: Chicago, IL

Posted Aug 07, 2025

Familiarity with web development concepts (e.g., React, responsive design), APIs, and relevant testing tools is beneficial.

Creative Services Manager - Graphic Designer

Company: Cintas

Location: Bedford Park, IL

Posted Aug 07, 2025

4+ years of graphic design experience. These include but are not limited to brochures, catalogs, sales materials, direct mail, RFPs, email campaigns, videos,…

Carpenter

Company: Kiwi Carpenters LTD

Location: Oak Park, IL

Posted Aug 07, 2025

Must have a valid drivers license and the legal right to work in the United States; Kiwi Carpenters is unable to provide sponsorship for employment visas.

Staff Accountant

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 07, 2025

Record, reconcile and monitor corporate credit card transactions and assist in managing the corporate credit card program.

Custodian

Company: J&J Worldwide Services

Location: Chicago, IL

Posted Aug 07, 2025

Deliver own output by following defined procedures and processes under close supervision and guidance. U.S. Persons includes U.S. citizens, U.S. nationals,…

Manager, Data Science

Company: PayPal

Location: Chicago, IL

Posted Aug 08, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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